Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,065 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,065 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site! So pleased I found it!”

Helpful Report

Posted 9 years ago

“Extremely friendly, helpful and super efficient”

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Posted 9 years ago

“I have used offpeakluxury many times, very useful and easy to use and some great offers in lovely hotels. Have recommended to many people and will continue to use the site”

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Posted 9 years ago

“Very polite and efficient dealing with queries and booking”

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Posted 9 years ago

“so far so good. hope the hotel is aware of our w-end away.”

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Posted 9 years ago

When a booking is made details are sent to the hotel, which include the benefits of your package, so there can be no confusion on check-in. This is then confirmed back to us so we are aware that all is in place for your stay. We also inform the hotel of any special requests that have been made, for example dietary requirements, so you can relax and enjoy your break away. I can assure you that the hotel is aware of your arrival however please do let us know if we can assist in any way prior to your visit. Kind regards Deputy Reservations Manager Offpeakluxury

Posted 9 years ago

“The booking procedure was very straight forward and very helpful indeed. A very positive experience.”

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Posted 9 years ago

“Request dealt with politely, professionally and although the phone line was one which proved hard to hear the booking was made efficiently and the person I spoke to was extremely efficient and helpful, and friendly. I would recommend it do far. My only minus in the process is that I do not have means to print the voucher which I need to show on arrival and do a paper copy in the post will be required, I hope this can de done before by break. If I don't get it I don't know what I can do.”

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Posted 9 years ago

“Good website, easy to use. All the information was easy to find.”

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Posted 9 years ago

“Our chosen hotel was showing as unavailable for the dates we wanted but when we rang OPL they contacted the hotel and were able to book us in for the dates we wanted.”

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Posted 9 years ago

“Both Victoria (who dealt with my original request)and Sophia(who dealt with my subsequent booking)we're most obliging and dealt with my hotel choices efficiently.I was highly satisfied.”

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Posted 9 years ago

“On further investigation your description of the Balmer Lawn Hotel does not correspond with that on the hotels own website. The restaurant may have an AA rosette but it seems it no longer has two and the sample menus offered by Offpeakluxury and the hotel website are vastly different!”

Helpful Report

Posted 9 years ago

We make regular checks against the records held by the AA and can see that the restaurant at the Balmer Lawn Hotel has recently reduced from 2 AA rosettes to 1. We have now amended this on our website and have requested an up-to-date sample menu from the hotel. We would like to thank you for bringing this to our attention and do hope you still enjoyed your stay.

Posted 9 years ago

“Have spoken and emailed to different members of the reservation team always found them polite and very helpful”

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Posted 9 years ago

“Quick confirmation. Great deal.”

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Posted 9 years ago

“Best offer for my hotel online, so easy to book, good information, would definitely use this site again”

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Posted 9 years ago

“Off peak luxury dealt with my enquiry with due professionalism and Inowlook forward to a short luxury break at the Grand Hotel Eastbourne in the comforting knowledge that I have chosen well. The lady agent was thoroughly knowledgeable and with a friendly manner.”

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Posted 9 years ago

“The whole process of booking was very easy. Lots of good information on hotels and their special offers. I had a question to ask as I was completing the booking online and used the 0845 number to get this answered. The lady who answered was most helpful and was actually able to complete the booking for me from the details that I had entered. A confirmation email was received almost immediately and the hotel also confirmed very quickly. Overall a great way to book a holiday!”

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Posted 9 years ago

“Quick easy and informative booking system. Plenty of information and speedy confirmation”

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Posted 9 years ago

“Web site easy to navigate and cost of 3 night stay very competitive. Will be using again.”

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Posted 9 years ago

“Stumbled across this website and found a fantastic deal. The booking process was quick and simple. Would recommend and use again.”

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Posted 9 years ago

“Easy to choose options given. Easy to make a booking. Quick response on booking and confirmation within 24 hours. Excellent”

Helpful Report

Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 6,065 reviews