Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,855 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,855 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company. Offer a good selection of luxury hotels and some genuine good value deals. Easy to book online and very accommodating when we had to change dates. Our upcoming spa break must be the tenth we’ve booked with OffPeakLuxury”

Helpful Report

Posted 1 year ago

“Have used the site before so knew it could be trusted and very easy to navigate. All questions are covered and can be booked quickly with confidence.”

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Posted 1 year ago

“Booking process is easy to follow. Only problem I have is not receiving the confirmation email but I am receiving the marketing material fine. I did however receive a txt that confirmed booking reference number.”

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Posted 1 year ago

Dear Mr Burton Thank you for your review. I suspect your email confirmation is in your spam or junk folder, as it was sent at the same time as your SMS message was sent. Please rest assured that your booking is confirmed, and the reservations team will send you a further confirmation email shortly. Kind Regards Offpeakluxury

Posted 1 year ago

“Great service from Karen of Offpeakluxury. Just when I thought room not available for a 2 night break in a ground floor room, received call from Karen who managed to reserve the room I requested. Very professional and polite on phone, many thanks Karen, job well done.”

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Posted 1 year ago

“Easy site to use and good description”

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Posted 1 year ago

“Always provide furst class service”

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Posted 1 year ago

“Excellent service from Mary. Made our booking a pleasant and easy experience”

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Posted 1 year ago

“Fantastic selection of hotels to choose from. The offers you promote are such terrific value. Have never been disappointed with any of the hotels we have stayed in.”

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Posted 1 year ago

“Excellent service very friendly and speedy assistance to book the break”

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Posted 1 year ago

“Good offers and prices”

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Posted 1 year ago

“Very helpful staff made sure we had all our requirements.”

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Posted 1 year ago

“Very efficient. Very polite phone call to confirm details. Would defo use again”

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Posted 1 year ago

“I have booked through Offpeakluxury.com several times. Their site is so easy to navigate and allows great flexibility when searching so it is very easy to find what you want. Hotels have always matched and in most cases exceeded expectations. Would highly recommend.”

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Posted 1 year ago

“Very kind and friendly”

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Posted 1 year ago

“Great choice, v easy to book and exactly as offered”

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Posted 1 year ago

“First class customer experience”

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Posted 1 year ago

“I made my booking by telephone and found the lady I spoke to was very helpful, especially suggesting another hotel which could accommodate us on the dates we preferred”

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Posted 1 year ago

“Offpeakluxury offered an excellent package at a good price. We booked a 'Touch of Class' room however it did not look like that class of room on the Hotel's own website. Facilities were good but condition 'tired'.”

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Posted 1 year ago

“Brilliant”

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Posted 1 year ago

“I found the service really good.”

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Posted 1 year ago

Offpeakluxury.com is rated 4.8 based on 5,855 reviews