Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,039 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,039 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate and booking was simple”

Helpful Report

Posted 5 years ago

“This was the first time I have used off-peak luxury i cant praise them more highly, not only did they get me a fantastic deal on my holiday they found more discount and phoned me to explain the discount after I had paid and then refunded me the difference, not many firms go above and beyond like this one.”

Helpful Report

Posted 5 years ago

“Website was easy to use and navigate”

Helpful Report

Posted 5 years ago

“Very quick to take booking but was disappointed it took 3 days for the confirmation to come through, this is a very special anniversary for us 25 years together and was getting worried we would have to try and find another hotel. Thankyou for your prompt response once the booking had been confirmed.”

Helpful Report

Posted 5 years ago

“Easy to book knowledgeable agents”

Helpful Report

Posted 5 years ago

“Very efficient and proactive.reassuring when service standards can be very low elsewhere”

Helpful Report

Posted 5 years ago

“Excellent service by the Offpeakluxury staff. Kate was very helpful and kept me informed at all times. Looking forward to our holiday in Aug. Would definately use them again.”

Helpful Report

Posted 5 years ago

“Kate was fantastic on the phone made me feel at ease, knowledge and information was superb. Finer detail was explained well. Really pleased looking forward to my stay in August”

Helpful Report

Posted 5 years ago

“The person who dealt with my booking was friendly and helpful, however I was told I would receive an e-mail confirmation of my booking which I have to date not received.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are pleased to hear that you found the booking agent to be helpful and friendly. It is however disappointing to learn that you failed to receive your booking confirmation which was sent immediately after the reservation was made. This has been re-sent and a follow-up call made to ensure it has been safely received. We do hope you have a thoroughly enjoyable stay at The Wordsworth Hotel. Kind regards Offpeakluxury

Posted 5 years ago

“Easy to follow site”

Helpful Report

Posted 5 years ago

“very helpful staff”

Helpful Report

Posted 5 years ago

“Cancellation due to covid - so we decided to hold booking. We were kept up-to-date and now hopefully can look forward to a weekend break at the end of September. Fingers crossed all will go ahead. Felt you handled our situation very well - thanks. Good luck and be safe”

Helpful Report

Posted 5 years ago

“Well presented, easy to use, contained all the relevant information needed to make the booking”

Helpful Report

Posted 5 years ago

“Great offer, website easy to navigate”

Helpful Report

Posted 5 years ago

“Always top class service”

Helpful Report

Posted 5 years ago

“Easy to use. A variety of different deals and places to stay.”

Helpful Report

Posted 5 years ago

“The information available on website was helpful, easy to follow and the booking process worked like clockwork.”

Helpful Report

Posted 5 years ago

“Clear and helpful site....some good value for money deals would definitely use again”

Helpful Report

Posted 5 years ago

“Kate the operator that dealt with us was amazing. Great service, customer feedback, helpful and efficient”

Helpful Report

Posted 5 years ago

“QUICK , EASY AND A GREAT DEAL”

Helpful Report

Posted 5 years ago

Offpeakluxury.com is rated 4.8 based on 6,039 reviews