Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,030 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant website, and so helpful when phoned , and booked a few days away”

Helpful Report

Posted 2 years ago

“I dealt with a very friendly efficient lady on the phone. Nothing was too much trouble. The whole experience was easy and enjoyable.”

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Posted 2 years ago

“Both very professional and extremely helpful.”

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Posted 2 years ago

“Excellent customer service, connected directly with a delightful woman who was able to verify the hotel had the twin bed room that I needed and got back to me straight away. No chat bots or lengthy waits! Keep on doing what you are doing please!”

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Posted 2 years ago

“Always great hotels with off peak luxury!”

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Posted 2 years ago

“My daughter booked it for me”

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Posted 2 years ago

“Booked via Travelzoo where we were redirected to Offpeakluxury So easy to use site. First of all very clear which dates were available (you have to ring for availability on some). Details of the offer very clear. Deal is outstanding. When you decide to book it is so easy to follow through on their site. Would definitely recommend.”

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Posted 2 years ago

“Easy to book, good deals too”

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Posted 2 years ago

“Booking straightforward, clear and confirmation instant.”

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Posted 2 years ago

“Having seen offer and hotel details very disappointed when we enquired for treatments to find they have shut this facility at end of October we are going in November. If your jumping in site block contact with hotel you should check before offering deal We paid extra for a superior room on the invoice it just says double room”

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Posted 2 years ago

“The website was so east to use and the descriptions of the various venues were excellent. This was exactly what I was looking for a short term luxury break in the area of my choosing. I hope the next experience of the visit is as good as the selection process.”

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Posted 2 years ago

“Very helpful staff, even when my requests fell slightly outside the remit of my voucher, and always followed up. Great service thank you.”

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Posted 2 years ago

“I needed to book 2 rooms so I phoned the reservation desk spoke to Kirsty who was very helpful and booked the rooms for me, did it one step at a time and sorted booking with ease, thank you Kirsty .”

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Posted 2 years ago

“Very quick and easy”

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Posted 2 years ago

“Helpful and prompt in dealing with all my requirements.”

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Posted 2 years ago

“Interesting deals in lovely hotels, coupled with an easy booking service.”

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Posted 2 years ago

“I made a call as I had a query before booking online and I spoke with Sophia who was extremely helpful and polite. Having made my enquiry she said that she would sort things out for me and this is exactly what she did.”

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Posted 2 years ago

“Probably just me, but I didn’t find the website easy to make my booking, so rang instead. Extremely helpful member of staff (Paula) guided me through all my options, making my booking experience very enjoyable. Hope to make using you a very regular occurrence!”

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Posted 2 years ago

“I love the personal touch. You can actually speak to a real person on the phone! Loads of great deals! Love it!”

Helpful Report

Posted 2 years ago

“Very helpful assistance by Clare when contacting help desk with booking query”

Helpful Report

Posted 2 years ago

Offpeakluxury.com is rated 4.8 based on 6,030 reviews