Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,030 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was very easy to follow and confirmation of our booking was issued very quickly.”

Helpful Report

Posted 2 years ago

“100% service from everyone I spoke to. Thank you”

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Posted 2 years ago

“Bit disappointed to find after completing our booking that we had to print off a voucher. Not everyone has access to a printer. Otherwise good service.”

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Posted 2 years ago

“Pretty easy to use. No problems.”

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Posted 2 years ago

“Very pleasant young ladies that I spoke to who got me a good booking unfortunately not for the 5 days I wished to stay but for 4. We have used your hotels several times now sometimes in conjunction with Travelzoo.”

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Posted 2 years ago

“Very pleasant and helpful person on the phone line. Straightforward booking.”

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Posted 2 years ago

“Some or more active people photos would be better”

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Posted 2 years ago

“Bit expensive”

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Posted 2 years ago

“Very efficient, worked perfectly. If only every service did.”

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Posted 2 years ago

“We made a quick decision to stay at a hotel in the Skipton area with very close friends and chose November 1st and 2nd. Only one hour later we had booked the chosen nights at The Rendezvous Hotel near Skipton and for a very good price. All communication with 'offpeakluxury.com' was handled very efficiently and with clarity.”

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Posted 2 years ago

“Competitive priced packages and experiences at the hotel we booked in Rutland Water. Booking process was simple, clear with immediate confirmation of availability and booking.”

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Posted 2 years ago

“Very good and efficient, and quick to book your break.”

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Posted 2 years ago

“I've booked several short breaks with Offpeakluxury and the offers I've had have always been great value. The hotels have been luxurious and their restaurants excellent. The booking process is straightforward and easy.”

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Posted 2 years ago

“Excellent service by the website and by telephone first.”

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Posted 2 years ago

“Karen was really helpful and made sure that the hotel were aware of dinner reservation changes and emailed back to confirm”

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Posted 2 years ago

“Phone answered very quickly and customer service lady was very professional and helpful. Ensured our room request was received by the hotel and reinforced with a separate email. Very pleasant manner and I was left impressed with my first interaction with the company. Will be happy to use this service again in the future as normally have 4-5 breaks a year. 👍”

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Posted 2 years ago

“I had a problem with paying twice, but a lady called Paula very quickly resolved it. We are now looking forward to a nice few days soon.”

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Posted 2 years ago

“Phone call answered quickly. Worker knew her job, advised me appropriately, and led me through all that which I needed. She was very pleasant. She communicated both with the hotel and me by email well. All in all I am very satisfied with the experience.”

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Posted 2 years ago

“Ease of booking”

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Posted 2 years ago

“It is a distinctive and competitive offer.”

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Posted 2 years ago

Offpeakluxury.com is rated 4.8 based on 6,030 reviews