Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website very easy to navigate. Good range of hotels. All clear and informative.”

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Posted 2 years ago

“Excellent helpful service”

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Posted 2 years ago

“Website great- they also very quickly answered a query I had”

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Posted 2 years ago

“I have received excellent service from offpeakluxury.com and would highly recommend to my friends and family. We were a tricky booking of eight people with different requirements and the staff at offpeak went out of their way to accommodate all of us. I spoke to a number of staff including Sophia, Julie, Anne Marie, Toni and Kirsty who were all very efficient and helpful. Well done offpeak !!”

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Posted 2 years ago

“The customer service lady was very polite and professional when taking my booking over the phone.”

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Posted 2 years ago

“I had a location in mind and used Offpeakluxury to arrange, confirm and undertake the booking. Many thnanks to Paula. She was attentive, knowledgeable and helpful. Communications were excellent, querys were adressed, answered and resolved, and the booking followed!”

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Posted 2 years ago

“Excellent yet again. I've been booking for years and the ladies are very friendly and knowledgeable, thank you once again Off Peak Luxury!”

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Posted 2 years ago

“Tge lady I spoke to was very helpful and efficient. This is our first booking with Offpeakluxury . If everything goes to plan we will be back.”

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Posted 2 years ago

“Offpeakluxury website is so easy to use. My husband and I have booked on several occasions over the years and are always delighted with the the various, excellent accommodation that Offpeakluxury has to offer, whether it be a Hotel or Castle.”

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Posted 2 years ago

“The process of changing my booking details ie to a different hotel was pretty good. The customer assistant was very good and the process ok except when my chosen credit card was not accepted because they're system stated the card isn't registered to my address - which it is ...I changed to a second card and the booking was confirmed. However the assistant could not give me a refund for card 1 for 24 hrs to be done by a manager. I find it very odd that their system could take money from my first choice card immediately , but it was not accepted !!?? I haven't received notice of refund yet .”

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Posted 2 years ago

“Many thanks for all your help. We have used you several times before and have always been extremely pleased with the very efficient service.”

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Posted 2 years ago

“Easily negotiated website and fast , efficient booking service. Confirmation personalised which is a nice touch!”

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Posted 2 years ago

“Easy to book Very good deals”

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Posted 2 years ago

“I actually used the telephone to enquire and subsequently book . The email being used to send me options .everyone I spoke to was extremely helpful and friendly and gave me plenty of information . Thank you very much .”

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Posted 2 years ago

“Booking was quick and easy, operator very pleasant”

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Posted 2 years ago

“Good value for money, easy to use website and booking.”

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Posted 2 years ago

“Found the service very good”

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Posted 2 years ago

“Easy smooth transaction good website many offers and great hotels to choose from will use again thank you”

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Posted 2 years ago

“Very helpful ,thorough , did exactly what she promised .”

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Posted 2 years ago

“It is a delight to deal with the friendly, helpful staff in the office. It is a treat to be able to speak directly to a real person and everyone I have spoken with has been unfailingly pleasant, They deal with issues such as accessibility and even individual idiosyncracies promptly and efficiently. It is better than speaking directly with the hotels, especially with chains that employ staff in distant places. Thank you to all of them.”

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Posted 2 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews