“Product arrived with a minor “bruise” on a corner. Only problem was with delivery: courier claimed to have delivered in the 5th, actual delivery was on 10th.”
“Service could be improved by letting the customers know what date delivery would be and the packaging was left for me bring in to the house and to get rid of a wooden pallet, boxes and plastics, I had to find a kind neighbour to take it to a tip for me”
Thank you for your review. Regarding the pallet, the courier should have removed this at the time of delivery. However as this does not always happen, we provide a telephone number on our delivery notes for you to call (freephone) to advise that the pallet had been left, we can then arrange collection. I have checked your order and cannot see that we were made aware of anything to collect. Apologies you had to dispose of yourself, but this is a service that we offer.
“Ordered the chair on line having looked at a number of other sites, an email confirming the order and deliver in 1 - 3 days, 2 days later the chair arrived. This would have been 5 stars if I had been provided dispatch and tracking details.”
“My desk came in two deliveries two days apart, this was no problem for me but not next day as advertised. However the desk is very good quality and I am very pleased with it, assembly was very easy it took about 15minuits. I would recommend to anyone many thanks”
“Incredible value and surprised how easy products wer to out together. Nothing missing. Delivery friendly though you don't get tracking so don't know exactly when things will arrive but you can contact them and they let you know the day quickly. To be fair delivery is quick anyway if the product is in stock. 2/3 were. 2 said it was but then wasn't but was happy to wait and they offered to cancel if not. Would definitely use again as used twice now.”
