Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 889 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0344 755 3018

Email:

sales@officesupermarket.co.uk

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Never received tracking link to check when item was going to be sent, and shop.app page wasn't updated with delivery/tracking details. Customer service was very helpful in getting things sorted our and rebooked when I had missed the delivery because of lack of details, chair ended up getting to me a little later than expected but the product is very good and I am satisfied.”

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Posted 5 days ago

Thank you for your review. I'm sorry to hear the tracking details were not provided, as this should have been done as soon as the order was with the courier. I'm glad that our customer service team were able to help, and that you are satisfied with the product.

Posted 4 days ago

“Service was excellent from start to finish, would highly recommend.”

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Posted 1 week ago

“very comfortable good value for the money”

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Posted 1 week ago

“Great product quality and pricing. The delivery was very quick and without any issues. Highly recommend!”

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Posted 1 week ago

“Excellent product and prompt delivery with up to date tracking”

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Posted 1 month ago

“the delivery lorry turned up without the desk on it ,they did get an independant contractor in to deliver it asap who was very good .”

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Posted 1 month ago

“Great little filing cabinet and I love the fact that it was already assembled and all I had to do was put on the castors and drawer handles. Reasonably priced and prompt despatch. Great range of items on the website. Will be ordering an office chair soon.”

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Posted 1 month ago

“Cabinet arrived damaged. Rang and a new one arrived the following day. The damaged one was also collected very pleased with product and service”

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Posted 1 month ago

“great desk delivered next day”

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Posted 2 months ago

“good product - good price - quick delivery”

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Posted 2 months ago

“Quick and prompt service”

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Posted 2 months ago

“Very good price, excellent product but delivery company is pathetic.They do not send you any notification about the delivery time, Nowadays every courier gives you option to change or rebook if the date or time is not suitable. you only comes tyo know once delivery is failed. Even after emailing them about the business opening time they turned up at the time when business is close. finally one fine day they turned and deliverd this chair. BTW the chair is perfect no issues with the produce. My sincere advise is please change your courier partner.”

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Posted 3 months ago

“Prompt and efficient service, and very pleased with the filing cabinet. I'd be very happy to use this company again if need be.”

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Posted 3 months ago

“The purchase process was seamless, and the delivery was prompt. The chair's quality was excellent, but unfortunately, it didn't suit my body as expected, so I had to return it. The customer service was outstanding, with clear communication and a straightforward pick-up process. Despite a significant delay on my part due to work travel, the customer support team was incredibly helpful throughout, making the return hassle-free. I will definitely use their services again.”

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Posted 3 months ago

“Very pleased with Customer Services when two of the castors broke on my office chair, advised them of the model and it arrived next day.”

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Posted 3 months ago

“Website is easy to navigate, good description of items, team are happy to help out over the phone if needed and quick delievery. What else could you ask for.”

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Posted 3 months ago

“Paid for next delivery, no delivery updates , had to get a refund”

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Posted 5 months ago

Thank you for your review. Having looked into your order, I can see that you selected our free delivery service. Upon arrival, the courier found the delivery address closed and no answer on the contact number. When we contacted you to ask for a redelivery date, you advised you'd like to cancel the order and we refunded you in full.

Posted 5 months ago

“After phone call Delivered in safe place when we were out”

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Posted 5 months ago

“Very easy. Ordered one day and arrived the next. Easy to assemble and no missing or damaged parts. Would use again.”

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Posted 6 months ago

“Good price and easy to put together once you get the hang of it - staff happy :)”

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Posted 6 months ago

Office Supermarket is rated 4.5 based on 889 reviews