Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.49

4.5 Rating 836 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 836 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Office Supermarket 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor quality, even for an office receptions”

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Posted 3 years ago

“As the weather has been extremely hot as of late, and we have been stuck at home i decided to invest in a decent parasol base rather than the bricks i have been using. I found one online from Office supermarket, for £40 with "free next day delivery".....that was on the 9th of May. Today is the 23rd of May, and i have not received the item. I sent 2 emails to the company, which were ignored outright, so then eventually managed to get through by phone. I was told someone would call me back. Eventually i did receive an email from a man named Sean, who apologised and told me the item had been dispatched that day and would be with me in 1- 2 days (not sure what happened to free next day delivery, but hey ho!). That was FOUR days ago, and still not recieved the parasol base. I honestly wish I'd just gone to B&Q.”

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Posted 3 years ago

“Terrible, ordered purely based off of "next day working day delivery", almost a week later, 3 phonecalls and 3 false promises - still no desk. I have been promissed that it will arrive on Monday - we will wait and see! definately would not use again!”

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Posted 3 years ago

“Good online chat service, fast delivery, good quality chair.”

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Posted 4 years ago

“Exactly what I needed, sensible price delivered promptly. What more could I ask?”

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Posted 1 year ago

“Loads of choice with advice and support readily available. Would highly recommend Office Supermarket.”

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Posted 3 years ago

“I haven't received my item for next day delivery after a week and now two days have gone without a reply to my e mail questioning this.”

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Posted 3 years ago

“This is the first time I’ve used office supermarket and would definitely recommend them. Quality of the furniture is excellent and it’s really easy to put together. I had some questions regarding measurements which were answered over the phone. I didn’t have to queue and the phone lines weren’t automated. Makes a nice change to actually have a person answer! They were also the cheapest and offered lots of choice. Quick delivery too considering I bought during lockdown.”

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Posted 3 years ago

“Website states next day delivery and actually details exactly how long you have to purchase to receive following day . Item was delivered 5 days later . Not great when you are depending on something arriving when it states . Called company several times who had every excuse under the sun rather than say they were wrong to advertise a delivery time they could not provide.”

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Posted 3 years ago

“The office chair was well described on the website, and delivered in good condition within 4 days, acceptable during the Covid-19 lockdown. However, despite being advised by email that I would be informed when the item was dispatched, no such message was received.”

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Posted 3 years ago

“Late and difficult to contact”

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Posted 3 years ago

“Late and difficult to contact”

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Posted 3 years ago

“All good. Would use again.”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 836 reviews