Office Supermarket have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
good product - good price - quick delivery
”
- Danny Fitzgerald
“
Very good price, excellent product but delivery company is pathetic.
”
- Saurabh Shrivastava
“
Good price and easy to put together once you get the hang of it - staff happy :)
”
- Anonymous
“
good product - good price - quick delivery
”
- Danny Fitzgerald
“
Very good price, excellent product but delivery company is pathetic.
”
- Saurabh Shrivastava
“
The purchase process was seamless, and the delivery was prompt.
”
- Kushal Sharma
“
Paid for next delivery, no delivery updates , had to get a refund
”
- Marc Dickson
“
I asked for a simple replacement or refund, but the advisor, Zanteta, displayed an appalling lack of empathy and professionalism, outright ignoring my requests.
”
- Kishlay Kumar
“
I was dismayed that your website which charged for next day delivery did not make it clear that this was not always the case, if the item was coming direct from the manufacture. This caused some disappointment at Christmas and I have not yet had a response to my email requesting refund of the next day charge!
”
- Anonymous
“
Cabinet arrived damaged. Rang and a new one arrived the following day. The damaged one was also collected very pleased with product and service
”
- Rod Witts
“
Quick and prompt service
”
- Kay Colbourne
“
Prompt and efficient service, and very pleased with the filing cabinet. I'd be very happy to use this company again if need be.
”
- Anonymous
