Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 889 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0344 755 3018

Email:

sales@officesupermarket.co.uk

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Very good quality wood , speedy delivery , handles are plastic may be nicer if they were metal , very pleased overall and would recommend .”

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Posted 1 year ago

“Payment has been taken for items I never received, neither have they responded to messaging. Will be disputing paymeny with PayPal.”

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Posted 1 year ago

Thank you for your review. I can see that the products you ordered are on a 10-15 working day lead time and this is clearly stated on the product page, and the delivery page. If you would like to cancel the order, then please let us know and we can do this for you without having to raise a dispute with PayPal

Posted 1 year ago

“Good quality, good value, really pleased with purchase.”

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Posted 1 year ago

“Amazing company, real high-quality furniture delivered the following day. It’s a shame more companies can’t follow their footsteps”

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Posted 1 year ago

“My order arrived quickly and was relatively simple to build with two people. Very happy with service and product.”

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Posted 1 year ago

“The Workwise Filing Cabinet has runners a non-standard distance apart (37 cm) and I still cannot find suspension files that fit. Also the runners do not go to the back of the cabinet so the capacity is smaller than I thought.”

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Posted 1 year ago

Thank you for your review and I am sorry to hear you are having difficulty with the item. If you could send us some images showing the issues you are having we can advise how to resolve this for you. Please send to our customer service email that will be found on your order confirmation email.

Posted 1 year ago

“Alaskan grey oak cupboard is great, the only problem was it was delivered ‘kerb side’!! Needed for ground floor private home, so had to be put under carport until DIY man came. If it could be delivered to home/office ground floor it would be perfect”

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Posted 1 year ago

Thank you for your review. Regarding the delivery, we do offer a few delivery options including room of choice and installation. These can be selected during the check out process, where the costs and lead time are also calculated.

Posted 1 year ago

“We were certainly very pleased with the quality of the filing cabinets. There was a problem with the communication regarding the delivery. The box of the second cabinet had many holes, dents in it but fortunately the cabinet inside had not been damaged at all. Thank you for a very good product”

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Posted 1 year ago

“I really thought the service for ordering was excellent. The reason I have given an average rate is because i cannot fit in my foolscap box files that have a sturdy top and bottom to keep in better condition to ones without this. If the unit could be just that little bit higher to accommadate these would have got an excellent. i ordered online so did not chat with anyone but emails were sent on order and the progress, which was no problem”

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Posted 1 year ago

Thank you for your review and the positive comments regarding the ordering process and the overall communication you received. In terms of the product, we do offer products that can accommodate foolscap box files, so please let us know if you still have a requirement for these.

Posted 1 year ago

“Efficient service - competitvely priced. We are very happy with our chairs.”

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Posted 1 year ago

“Satisfied with the quality of what I ordered. Which was delivered on the day they said it would be.”

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Posted 1 year ago

“The office chair we ordered is exactly what we wanted. The delivery was from a 3rd party ( assume directory from the maker ) so wasn't sure about the delivery for a moment. The packaging was damaged but the chair was fine.”

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Posted 1 year ago

“First class from start to finish. We were let down by a major online catalogue and needed four cabinets delivering to us Next Day. And at midday the next day, the goods arrived to our Erith depot. Fabulous quality, easy assemble.”

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Posted 1 year ago

“I cannot fault the service provided. I ordered the item late afternoon and it arrived by lunch time the next day. The product was as expected.”

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Posted 1 year ago

“Very pleased with item and overall service.”

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Posted 1 year ago

“Easy online ordering. Quick efficient delivery. Excellent item. Friendly helpful driver. All good thank you.”

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Posted 1 year ago

“Superb performance outfit”

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Posted 1 year ago

“Ordered 2 black office desks. The smaller of the too arrived with a damaged top due to the delivery driver not taking care of it. The replacement arrived today and it's perfect thank you. Can't fault the customer service at all. The desks are really well made and will last a long time 🙂.”

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Posted 1 year ago

“Still awaiting handles not delivered with under desk 3 drawer unit OSM31524. Unit great if it had its handles.”

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Posted 1 year ago

Thank you for your review and I am sorry to hear that the handles are missing. We had replied to your initial email asking if you had checked the back of the unit, as sometimes the fittings pack can move in transit however we had no response. I have now requested the handles be sent out and these should be with you in the next day or so. Apologies again for any inconvenience caused by this.

Posted 1 year ago

“Hi, no problem delivery, and quick is came, absolutely perfect fix in my bedroom, and i like colour matching my flooring brilliant product, many thanks to the office supermarket.”

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Posted 1 year ago

Office Supermarket is rated 4.5 based on 889 reviews