NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,582 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent exactly what I ordered.”

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Posted 7 months ago

“A great service , quick delivery and good value 👍”

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Posted 7 months ago

“Came quickly. Happy with item”

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Posted 7 months ago

“Good price, fast and free delivery. Will definitely use again.”

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Posted 7 months ago

“The order arrived more quickly than I can run!”

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Posted 7 months ago

“All good, as described”

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Posted 8 months ago

“New Hoka trainers for my husband. Excellent fit and comfort for wide feet and the support and stability is great for his bad knees.”

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Posted 8 months ago

“Bought a mens ron hill running top. Good value and very speedy delivery. Excellent service”

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Posted 8 months ago

“Good price. Quick delivery. Excellent customer service experience”

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Posted 8 months ago

“Very good choice of articles and good prices, free, prompt delivery. Excellent service”

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Posted 8 months ago

“Excellent service, comparable pricing. Definitely would buy from this company again”

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Posted 8 months ago

“Great service, speedy dispatch”

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Posted 8 months ago

“Fabulous service - great prices”

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Posted 8 months ago

“Fantastic service. Trainers were quick to come, perfect condition. Unfortunately, they were too big but the returns process was quick and efficient. Would definitely buy from them again. Recommend the”

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Posted 8 months ago

“Very good quality...arrived safely ... Very pleased with everything thank you ....”

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Posted 8 months ago

“Great service at a reasonable price”

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Posted 8 months ago

“Second pair of Brookes trainers bought from NorthernRunner and they are again in perfect condition and arrived promptly. Best price I could find anywhere. Many thanks.”

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Posted 8 months ago

“I ordered two pairs of shoes that I had to return, before third time lucky returning to my old favourite, Altra Lone Peak. Each time I ordered, the shoes arrived within 2 days, even on the standard postal rate. When I returned them, the refund notification was instant, as soon as they were received. I really can't fault this seller for efficiency. Northern Runner are now my preferred supplier, every time.”

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Posted 8 months ago

“Northern runner staff are brilliant, they really care about customer service and if there are any issues or problems you just email them and they respond really quickly to sort it out.”

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Posted 8 months ago

“Fantastic online running shop. Some brilliant deals and have rang and had helpful advice over the phone. Orders arrive quickly, wouldn't hesitate to recommend. Thanks you”

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Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,582 reviews