NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,398 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's good and comfortable shoes. very happy.”

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Posted 4 months ago

“Great price and customer service. Arrived within 3 days of ordering and that was with a Sunday in-between. Will definitely be ordering more from Northern runner.”

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Posted 4 months ago

“Ordered brooks shoes. Arrived in timely fashion. No problems with any of transaction. Would like less external plastic packaging pls.”

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Posted 4 months ago

“I recently bought some Hoka Clifton 10 shoes for use on the treadmill. Have started up gym work at 70 a month ago. I had been using some entirely inappropriate Adidas and had felt treadmill work in my knees. However, I have used these shoes for 3 sessions, sincre Northern runner supplied them promptly and none of that pain. The price was good too.”

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Posted 4 months ago

“Received the Brooks Ghost Trail shoes sooner than I had anticipated, and was kept up to date with the delivery details. These were a birthday present for my wife and she was very pleased with them, they fit perfectly.”

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Posted 4 months ago

“Great price and quick delivery what's not to like ! transaction went smooth from clicking to buy to delivery”

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Posted 4 months ago

“Great price for brooks trainers. Great delivery. For great”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Great service and quick delivery”

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Posted 4 months ago

“Quality and well priced items able to deliver quickly to Northern Ireland, which I really appreciate!”

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Posted 4 months ago

“Received on time, good product for the best value I couldnt find elsewhere.”

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Posted 4 months ago

“excellent price, service and prompt delivery. Couldnt ask for any more.”

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Posted 4 months ago

“Website easy to use and delivery quick. Communication great too.”

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Posted 4 months ago

“Excellent product range and great customer service.”

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Posted 4 months ago

“Northern Runner customer service deserves 5 stars +. 4 stars is for Altra Olympus 6 hike womens: lovely roomy toebox, although I sized up as I have particularly wide feet and issues with Morton neuroma and torn plate ligaments and have insoles.so far these are the best trail shoes I have found that feel comfortable when hiking (gentle recovery hikes) Tongue is very short which causes two issues: when using all eyelets the laces fall off the top of the tongue and onto my foot so less secure. In wet weather water enters in the gaps where a longer joined tongue would provide coverage. Other trail shoes provide this coverage.”

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Posted 4 months ago

“Love my new Hoka trail running shoes. Extremely comfortable. I also ordered a waterproof pair of Topo trainers that I wear to work as I'm on my feet all day. They are my 3rd pair and I love them. Again very comfortable and light. Received my order within 2 days after ordering. So excellent service from Northern Runner and great prices.”

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Posted 4 months ago

“Lovely socks which I bought to match my fundraising t-shirt for the Manchester 10K. Great quality and reasonably priced. Once ordered I was kept informed about delivery which was on time. I will definitely buy again.”

NorthernRunner.com 5 star review on 10th June 2026

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Posted 4 months ago

“Great service as usual. Quick turn around on order, good price in comparison to other places.”

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Posted 4 months ago

“Easy to use website and goods delivered very quickly. Excellent service.”

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Posted 4 months ago

“Great prices, easy to use website, lots of updates regarding delivery. Obviously, the products are good!”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 16,398 reviews