NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,375 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my experience with Northern Runner, couldn't be more happy 😊”

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Posted 2 years ago

“I’m very happy it’s amazing service and my favourite”

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Posted 2 years ago

“Shoes were delivered promptly and neatly packaged.”

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Posted 2 years ago

“My first time buying from Northern Runner and wouldn't hesitate to do so again. Items despatched and received in good time.”

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Posted 2 years ago

“Good quality laces, delivered quickly.”

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Posted 2 years ago

“Great service and excellent products as always.”

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Posted 2 years ago

“Great shop! Usually visit in person if I'm ever in Newcastle!”

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Posted 2 years ago

“Really Happy with Northern Runner. My new hiking boots arived earlier than expected, and in top notch condition.”

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Posted 2 years ago

“Northern Runners Shoes arrived promptly and well packed. They were as described and just what I needed.”

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Posted 2 years ago

“Excellent service! Have bought my last two pairs of running shoes from Northern Runner. Would recommend.”

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Posted 2 years ago

“Good choice, well-priced, arrived promptly, what’s not to like?!”

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Posted 2 years ago

“I visited the shop, everyone was so helpful and willing to spend the time suggesting different shoes to try. Decided to buy a pair of Brookes that they had in their online shop. Ordering was straightforward and my shoes arrived a few days later. Great service and I am really pleased with my purchase, thank you.”

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Posted 2 years ago

“Thanks for my recent order. As usual, excellent product and service!”

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Posted 2 years ago

“Quick, efficient ordering process . Great trainer at competitive price”

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Posted 2 years ago

“Had no interaction with the physical shop or staff, and was directed to their website by the website of the manufacturer of the shoes I bought (Altra), so all I can really say is the price was good and the delivery was quick, plus the returns policy (which I didn't need) is clear and reasonable.”

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Posted 2 years ago

“Ordered new gaviota 5,arrived promptly, also rang up before for some advice as I have wide feet and told me toebox was a bit wider than previous model, spot on, fit superb, thank you Northern runner for great service, wouldn't go anywhere else”

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Posted 2 years ago

“Shall order again my only problem is paying for returns. If u can find another website that has free returns then thats always my preference.”

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Posted 2 years ago

“Order was competitively priced and delivered on time”

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Posted 2 years ago

“Northern Runner - I communicated by email and telephone with this company and can recommend that a helpful, quick and reliable service was provided.”

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Posted 2 years ago

“Excellent product, quick delivery..”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,375 reviews