NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,330 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was good . Had to exchange. Was kept informed and exchange was turned around quickly. Excellent service”

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Posted 2 years ago

“Really good selection of 5 finger socks available, and the delivery was quick. Thanks!”

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Posted 2 years ago

“Very helpful staff, a wide selection of good-quality products at competitive prices, and prompt delivery. Trustworthy returns policy in the UK.”

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Posted 2 years ago

“ordering and delivery super smooth. I'm going to have to return the OMM waistpack 6l as I really don't like the buckle. Not NRs fault!”

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Posted 2 years ago

“Good price with fast delivery and good service.”

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Posted 2 years ago

“Very pleased with this product. Have been looking for waterproof neutral shoe for some time. Delivery time was excellent.”

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Posted 2 years ago

“Great communication from Northern Runner.com . My shoes were delivered quickly .”

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Posted 2 years ago

“Speedy despatch, pity postman kept trying to deliver when I was out! Roomy toebox as described. Many thanks.”

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Posted 2 years ago

“Very happy with my running shoes from northern runner.com. arrived as ordered and on time.”

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Posted 2 years ago

“Great very speedy service and competitive prices. I am a fan of Topo runners so will use Northern Runner again.”

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Posted 2 years ago

“I’ve used Northern Runner several times as I like their selection of shoes and clothing, especially wide fit shoes which I need. Delivery is always prompt.”

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Posted 2 years ago

“Fast delivery and top customer service everytime”

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Posted 2 years ago

“Have recently ordered 2 pairs of HOKA 9 running shoes. Excellent service - delivered very quickly. Also the price was considerably less than other suppliers.”

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Posted 2 years ago

“Had my shoe in stock, despatched quickly and delivered well inside the time line”

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Posted 2 years ago

“Order - New Balance 4E fit Running Shoes. Shoes delivered quickly. The 4E fit are a great fit and super comfy would recommend them for people with broad feet”

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Posted 2 years ago

“Top service. And they had my size. Will get in touch with them soon as I need another pair.”

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Posted 2 years ago

“All good, very quick delivery. Will use again.”

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Posted 2 years ago

“Just as ordered. No fuss. Perfect.”

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Posted 2 years ago

“Brilliant store 🙌”

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Posted 2 years ago

“Great service, I was up for the GNR and went into the shop for some advice, came away with Topo trainers. Loved them so much ordered the trail shoe online when i got home. Great fast service and trainers are awesome…..both pairs 😊”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 16,330 reviews