NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,375 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient response thankyou.”

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Posted 2 years ago

“Brooks Beast 23s were offered at the most competetive price with free delivery that took just a couple of days. Great service.”

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Posted 2 years ago

“I was struggling to get an item locally so went online. Great product range and fantastic speed of delivery. Much appreciated.”

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Posted 2 years ago

“Ordered a pair of Brooks Hyperion GTS which were a lot better value than at other retailers. Goods expected within 5 days but received e mails regularly updating and they arrived within 2 days. Very good service.”

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Posted 2 years ago

“Excellent Service,receive my trainers promptly would recommend Northern Runner”

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Posted 2 years ago

“Ordered an OMM 25l Classic rucksack - good price, plus ordering and delivery smooth and easy”

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Posted 2 years ago

“Perfect recommendations. Great service and fast delivery.”

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Posted 2 years ago

“Thank you for my Brooks running shoes. They arrived quickly and were very affordable. Unfortunately, due to a recent groin strain caused by a martial arts injury, I have been unable to road test them yet, but rest assured, I should be doing this this coming weekend.”

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Posted 2 years ago

“Bought Hoka Bondi 8 as I damaged my back halfway through CRUK 62 miles challenge. A good price and very quickly dispatched, they arrived more quickly than anticipated! Bounced my way through last week. Will buy from here again.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“I ordered a pair of Hoka Mach 5s. I was kept informed of the delivery status throughout and they arrived within a couple of days. I also received a loyalty reward. I've placed several orders with NorthernRunner and have always been impressed with their service.”

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Posted 2 years ago

“Speedy and good value!”

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Posted 2 years ago

“Great price and speedy dispatch.”

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Posted 2 years ago

“Really helpful with info on exact shoes sizes (measuring insole lengths so I could compare with shoes I currently have.) Really helpful reserving a pair of shoes when there was only one pair left in stock(as I was waiting on a different pair to be released before competing my purchase.) Really good comms regarding arrival of stock. Really swift fulfilment with the shoes dispatched on a next day delivery. I really appreciated the level of service provided by the staff at Northern Runner. Having used them several times previously, also had a bit of credit to redeem too through their rewards scheme.”

NorthernRunner.com 5 star review on 1st April 2024

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Posted 2 years ago

“Bought a few pairs as I wasn't sure about the fit, very easy to return unwanted pairs”

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Posted 2 years ago

“Prompt delivery and very easy to actually speak with a real person on the phone”

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Posted 2 years ago

“Great service, very quick delivery. Had the black Hoka shoes in stock that I had been waiting to come back into stock on the Hoka website. Very glad I checked the NorthernRunner website and made my purchase!”

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Posted 2 years ago

“Great shop. Very competitive pricing. Orders are delivered quickly and returns are processed fast. I strongly recommend shopping at Northern Runner.”

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Posted 2 years ago

“An excellent company to deal with and very prompt delivery . I bought the trainers for my grandson's birthday and he is highly delighted with them.”

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Posted 2 years ago

“My parcel arrived so quickly and communication was perfect. Would highly recommend!”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,375 reviews