NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,361 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They look and feel great (but I have had the same brand and style before!). Just haven’t managed to run yet as had a cold!”

Helpful Report

Posted 2 years ago

“Great service after buying good Hoka shoes which were not a good fit and had to be returned. I obtained quick refund. Thank you for the service!”

Helpful Report

Posted 2 years ago

“Great store. All easy as ever. Cheers”

Helpful Report

Posted 2 years ago

“From finding the product I wanted to ordering was super easy. Delivery was quick as well. Would definitely recommend them”

NorthernRunner.com 5 star review on 16th September 2024

Helpful Report

Posted 2 years ago

“Good service and best source of strong long lasting toe socks!”

Helpful Report

Posted 2 years ago

“Excellent service, couldn’t believe how quickly my trainers arrived and with a £15 discount”

Helpful Report

Posted 2 years ago

“Friendly, helpful advice over the phone and prompt despatch of my order.”

Helpful Report

Posted 2 years ago

“Was able to find specific item that was out of stock in my size elsewhere, delivered promptly and in good condition.”

Helpful Report

Posted 2 years ago

“Quotex is a very good app”

Helpful Report

Posted 2 years ago

“Brilliant service!”

Helpful Report

Posted 2 years ago

“I had been looking for a ladies wide fitting Altra shoe in size 8. No suppliers had it in stock including Altra but I emailed Northern Runner to ask if they had any stock due in and they were able to source the exact shoe for me within 24 hours. It was shipped immediately and arrived 2 days later. Execellent custeomer service as always.”

Helpful Report

Posted 2 years ago

“Trainers arrived quickly but unfortunately didn’t fit, returned and refunded with no hassle, great service”

Helpful Report

Posted 2 years ago

“Chris most helpful due to Royal Mails late delivery, very good product ,will definitely use them again.”

Helpful Report

Posted 2 years ago

“Good service & quick delivery Love the new brooks adrenalin 23 gts shoes Will recommend Northern Runner to my patients as I am a Podiatrist 👍 Thanks Simon”

Helpful Report

Posted 2 years ago

“Brilliant service - very fast.”

Helpful Report

Posted 2 years ago

“Great selection of trainers for wide feet.”

Helpful Report

Posted 2 years ago

“Delighted with the product, price and very swift delivery”

Helpful Report

Posted 2 years ago

“Exceptional service from Northern Runner. I ordered a pair of the New Balance 860 V14s in standard width, and found them a little tight for my liking. Northern Runner had no issues with replacing them for a wide fit pair - very quickly too! Highly recommended!”

Helpful Report

Posted 2 years ago

“Very speedy service, I followed the how to measure your feet guide for Hoka shoes as I had not bought Hoka before. Shoes arrived promptly and a a great fit and comfortable from the start.”

Helpful Report

Posted 2 years ago

“Great first time experience. Fast delivery and well packaged.”

Helpful Report

Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 16,361 reviews