NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,023 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,023 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 31st March 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely delivery and well packaged”

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Posted 6 months ago

“Quick delivery, great pair of shoes worn for my first 10K. Super comfortable.”

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Posted 6 months ago

“Was very pleased to find a particular pair of running shoes in a specific size 11.5 very fast delivery great service”

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Posted 6 months ago

“I have used Northern Runner a number of times over the last couple of years for my Brooks Adrenalin trainers. The price is always very competitive and delivery is excellent. I have never had any reason to complain . Highly recommended.”

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Posted 6 months ago

“Good service and delivery.”

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Posted 6 months ago

“They arrived a couple of day after ordering them very pleased with the fit and they have been tested in very heavy rain and the performed well very pleased with my purchase”

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Posted 6 months ago

“Great service, quick delivery. Keen prices. Very satisfied”

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Posted 6 months ago

“Great prices and very fast service. I didn't have need of advice - I wear Brooks, my feet are quite wide so I know exactly what trainers I want and buy them in multiples so that's about it really - but they seem to know what they are doing, too. Highly recommended, would definitely buy here again.”

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Posted 6 months ago

“Excellent prompt delivery, thank you”

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Posted 6 months ago

“Arrived when they said, was the right thing, emails told me when it was out for delivery.”

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Posted 6 months ago

“Once again an excellent retailer and the delivery was as always very prompt. Used Northern Runner for years as a go to reliable online running retailer. The points system is an added bonus.”

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Posted 6 months ago

“Good service, no problems at all. Order delivered as promised”

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Posted 6 months ago

“Really nice Altra shoes, delivery was excellent and on time. Well done Northern Runner, thanks”

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Posted 6 months ago

“Order dispatched day of order and arrived 48 hours later. Excellent service.”

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Posted 6 months ago

“Shoes came quickly, as described. Bought 2 pairs for sizing, refund came back quickly on the pair I returned. Couldn’t ask for much more.”

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Posted 6 months ago

“These shoes look good. They are not as comfy as I would like and pinch my feet but I have very wide feet. They are great on grass or soft ground and are also ok on pavement. So far they have kept my feet dry even through wet grass or heavy rain despite the upper fabric looking very wet. I hope this lasts. What has knocked off two stars is that they are extremely slippery on smooth wet surfaces.”

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Posted 6 months ago

“Trainers arrived quickly, well packaged and with good communication from the company.”

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Posted 6 months ago

“A reliable online shop with competitive prices. Recommended:-)”

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Posted 6 months ago

“Great service from a small and friendly shop. A hidden runners gem in Newcastle.”

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Posted 6 months ago

“Ordered new trainers and arrived very quickly and fit perfectly. Very happy with the ordering and delivery. Will definitely use again.”

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Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 15,023 reviews