NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,364 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived sooner than expected. Item came as described and packaged well. Thank you”

Helpful Report

Posted 2 years ago

“This is the second time I have ordered trail runners through NorthernRunner. As before I found the telephone advice very useful and the shoes arrived a day or so after my order. I would heartily recommend them.”

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Posted 2 years ago

“Shoes are great and service was smooth and quick”

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Posted 2 years ago

“Great service goods delivered quickly with no fuss good trainers at a great price”

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Posted 2 years ago

“Love my Hooka shoes - great price and speedy delivery - thanks”

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Posted 2 years ago

“The order came very quickly and the item was perfect! No where else had this online so I am very thankful and grateful you guys did! Thank you very much :)”

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Posted 2 years ago

“Fast delivery, good price and product exactly as described.”

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Posted 2 years ago

“Excellent service again”

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Posted 2 years ago

“Great service,very efficient. Many thanks”

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Posted 2 years ago

“My go-to place for Hoka trail shoes. Good stock and fast delivery.”

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Posted 2 years ago

“Good communication via email, keeping me updated on my order. Happy with my running shoes. Thank you Northern Runner.”

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Posted 2 years ago

“Love my new Brooks running shoes. Perfect fit and so comfy! Delivered quickly too.”

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Posted 2 years ago

“Excellent in every way! Buy with confidence here! I always try to purchase from smaller independent companies where possible and Northern Runner does not disappoint!”

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Posted 2 years ago

“Excellent service, used this company on a few occasions and it's always been great”

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Posted 2 years ago

“Very good service. I'll would not hesitate to use this company again.”

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Posted 2 years ago

“Cracking service”

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Posted 2 years ago

“Good quality of clothing, Easy to order and prompt delivery. No issues or fuss.”

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Posted 2 years ago

“Got my trainers veryquick. Easy to buy and fast delivery brand new inthe box sealed etc. Highly recomended”

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Posted 2 years ago

“Great as always”

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Posted 2 years ago

“Amazingly quick service! I ordered a particular pair of running shoes for my son's birthday. I ordered in plenty of time and was so surprised that they were with me within 2 days of ordering! They look just as advertised and hopefully just what my son was after ( still not his birthday yet!) Even better was that the price was £10 less than other retailers. Would definitely order again from NorthernRunner.”

Helpful Report

Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,364 reviews