NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,364 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All excellent 👍”

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Posted 2 years ago

“Great service! Really speedy delivery”

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Posted 2 years ago

“This was my first purchase from Northern Runner and I was very impressed. From ordering to delivery was only three days with excellent communication throughout. I will definitely be making future purchases. Thank you.”

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Posted 2 years ago

“Great service, quick delivery and outstanding products!”

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Posted 2 years ago

“The trail shoes I purchased were the best price on the internet. Delivery was quick. Very good service . Thank you”

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Posted 2 years ago

“Everything fine again. For obvious reasons I have traditionally been very reluctant to order footwear remotely but I have found that Brooks shoes are a consistent fit - you get the same fit each time, and Northern Runner always seem to have a good stock at competitive prices.”

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Posted 2 years ago

“Easy ordering. Excellent customer service as always including swift delivery. Brooks Ghost GTX Good solid shoe for long distance plodding mileage . Northern Runner. Great company to deal with.”

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Posted 2 years ago

“Excellent service - the items arrived quickly, and they are great. Thank you”

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Posted 2 years ago

“Great range of products and super fast delivery 👍”

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Posted 2 years ago

“Quick efficient service quality products”

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Posted 2 years ago

“One of few retailers to stock Brooks Defyance 12. I look forward to replacing my existing shoes for races this summer.”

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Posted 2 years ago

“Ordered a pair of injini socks, they were delivered the next working day. Easy to navigate website and great service - thanks Northern Runner!”

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Posted 2 years ago

“Northern Runner had in stock Brook's Glycerin 21 in wide fitting when I couldn't get them on Brooks website. Order was dispatched quickly and I'm very happy to get these shoes. Would definitely use Northern Runner again to purchase.”

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Posted 2 years ago

“Great range of competatively priced shoes. Good email communication, shoes arrived earlier than expected. Very happy! :)”

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Posted 2 years ago

“Great service. Shoes arrived within two days. Very happy”

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Posted 2 years ago

“Fast delivery I bought 4 pairs of running shoes in the sale and all came well packaged and in perfect condition. Also all shoes fit perfectly. I will buy all my shoes from them in future. I am very happy with the service I received. William”

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Posted 2 years ago

“Great service. Very prompt delivery. Would definitely use again.”

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Posted 2 years ago

“Northern Runner were fine but the OMM Supersonic insulated running smock is very tight for its indicated size.”

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Posted 2 years ago

“Fantastic customer service. Bought online and had to exchange due to size. No issues and smooth process. Great online store.”

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Posted 2 years ago

“Great service, advice and range of products”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,364 reviews