NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,364 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good to be able to ask advice and guidance. 1st order after receiving a voucher as a gift. Good service looking forward to 1st run in Hoka Mach 6”

Helpful Report

Posted 2 years ago

“Fast efficient delivery. Accurate sizing helpful website”

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Posted 2 years ago

“Found these on line. Great running shoes, exactly what I was looking for. There’s a good range of trainers on this site. Good customer service and arrived quickly. I’ll definitely be buying from here in the future”

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Posted 2 years ago

“Needed to order some HOKAS here in the UK. Was happy to find them easily in the color I wanted and size needed. Shipping was quick and communication was fabulous. Will order from here again”

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Posted 2 years ago

“I chose the extra wide Hoka which fits fine, but it looks bulky at the toe end and it is not attractive. Can you tell me if the wide looks less unattractive ? I am on the verge of returning the trainers. I await to here from you”

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Posted 2 years ago

“Northern Runner stocks quality items. Great service and good value.”

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Posted 2 years ago

“Fast delivery, love the shoes”

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Posted 2 years ago

“Love them, loads of room for my toes, great fit, love shape and colour”

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Posted 2 years ago

“Found the Altra's I was looking for at a good price and the ordering and delivery was easy and quick. Will definitely be back for my next pair.”

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Posted 2 years ago

“Excellent value, arrived very fast”

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Posted 2 years ago

“Great trainers thanks and immediate delivery”

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Posted 2 years ago

“Excellent service from NorthernRunner, I bought a pair of NB's at very good price, delivery was quick. Will use again.”

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Posted 2 years ago

“Fast Shipping and great selection of otherwise hard to find gear”

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Posted 2 years ago

“Happy with product and reasonable delivery time.”

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Posted 2 years ago

“Excellent service, prompt posting and shoes received in perfect condition!”

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Posted 2 years ago

“Second time ordering - have no complaints - delivery time excellent”

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Posted 2 years ago

“Great wee shop never any problems 👍”

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Posted 2 years ago

“The delivery was hopeless. My request to leave the parcel with my neighbours was ignored and an almost incomprehensible message was left telling me where it had been left. I eventually guessed what location was being referred to. It was a block of flats several streets away from where I live. Otherwise the shoes were fine. The 1-star rating is purely in regard to delivery.”

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Posted 2 years ago

“Easy and accurate to size my new zero drop trainers - fast delivery so thank you.”

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Posted 2 years ago

“Very efficient company. Delivery early, communication clear, and product excellent. To add to this there was a substantial discount on the shoes. Highly recommend Northern Runner.”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,364 reviews