NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,329 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the easiest phone number to find to call. But when I did, I had a quick chat with very knowledgebale staff. Which left me in no doubt that the shoe should be a good fit. But also that it would be easy to return the shoe size I ordered blindly, if it wasnt a good fit.”

Helpful Report

Posted 1 year ago

“Just fantastic! I have had a few pairs from Norther Runner and have been really pleased with them. Excellent communication and too.”

Helpful Report

Posted 1 year ago

“Placed an online order for a pair of Altra Olympus 5’s, package arrived within a few days, unfortunately they were too small, so returned them and got a full refund the day they were received, can’t ask for better than that, will definitely order from Northern Runner again!!!”

Helpful Report

Posted 1 year ago

“Had been looking at the Altra Olympus gtx shoes for a while. Cheapest I could find were at Northern Runner. Buying them online was straightforward, delivered within a couple of days. Would have no hesitation in using again”

Helpful Report

Posted 1 year ago

“After searching online for trainers I saw exactly what I wanted on the NorthernRunner site at a very competitive price, I ordered the trainers and they arrived with me promptly. I would be more than happy to recommend NorthernRunner to anyone looking for quality footwear.”

Helpful Report

Posted 1 year ago

“My first choice when I am looking to buy new running shoes online. love the choice and the amount of running shoes they offer in wider fitting sizes is fantastic for anybody that has a wide foot Then often have a good sale online at the end of each season and I have bought some great value for money wide fitting running shoes from their website”

NorthernRunner.com 5 star review on 18th October 2024

Helpful Report

Posted 1 year ago

“Ordered, got notification and delivered within 48 hours couldn’t ask for more”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Ordered, paid, dispatched, delivered 👍”

Helpful Report

Posted 1 year ago

“Great website with lots of choice and great offers. Quick delivery. Unfortunately the trainers I ordered were too small, but the return process was super simple and a refund was processed the same day the trainers were received by Northern Runner. Fantastic customer service.”

Helpful Report

Posted 1 year ago

“Spot on service and product 🤙”

Helpful Report

Posted 1 year ago

“Very helpful and professional.”

Helpful Report

Posted 1 year ago

“My parcel arrived on time when said”

Helpful Report

Posted 1 year ago

“Very happy, that’s why I’m a returning customer. quick & easy process, everything shipped in good time. Would use the store again.”

Helpful Report

Posted 1 year ago

“I've bought many running shoes from these guys over the years and always find them well priced and stocking what I'm looking for. Delivery is quick and effortless. Feels good to support smaller specialist running shops too.”

Helpful Report

Posted 1 year ago

“I have bought the fell-running shoes for working with my dogs. The brilliant grip makes it so much safer running on wet and muddy moorland. The shoes arrived very quickly and I'm getting used to them indoors, I would definitely recommend these, for design, comfort and weight- they do exactly what is needed.”

Helpful Report

Posted 1 year ago

“I dont write reviews often but this shop is brilliant. It's the second time I've bought shoes from them. They have a great range of running shoes for wide feet and it's easy to find what I need on their website and at better prices than other stores. Will be buying from them again.”

Helpful Report

Posted 1 year ago

“Fast delivery for my new trainers thanks for the great service- Dean , Bolton”

Helpful Report

Posted 1 year ago

“Fantastic website; easy to order; good prices; fast and secure despatch; quality item; great service.”

Helpful Report

Posted 1 year ago

“I ordered the running shoes on line and had them delivered within a week at the designated date and time. Very good service.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,329 reviews