NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,204 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in the Newcastle branch but didn’t have the shoes that I wanted, I tried on a pair of the same brand in the store as I’d never bought Inov8 before. Ordered when I got home and were delivered on time when they said. Have bought a few pairs of running shoes from Northern Runner due to the helpful staff & great service 😁 10 / 10”

Helpful Report

Posted 1 year ago

“Great service, shoes arrived very promptly”

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Posted 1 year ago

“Ordered some Hoka Clifton 9 running shoes , normally buy from large companies to guarantee authenticity, but due to the good price of the shoes I decided to buy from NorthernRunner . The shoes are 100% genuine as I have others to compare them too . Speedy delivery and excellent service. Will definitely purchase from them again .”

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Posted 1 year ago

“I had a positive experience shopping. The whole process was straightforward from start to finish, with no unnecessary hassle. The staff provided clear and helpful communication, answering my questions quickly. Overall, a smooth and reliable experience.”

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Posted 1 year ago

“Efficient servvice from order to delivery. Happy with product. Will definitely use again/recommend.”

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Posted 1 year ago

“Another hassle-free purchase from NorthernRunner. Great stock, knowledgeable advance and speedy delivery.”

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Posted 1 year ago

“They provid a good service. My order come on time. Unfortunately the shoe not fit me well, i send it back.I get a refund, without no problem. Recemend NordemRunner”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Order was on time and in good condition”

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Posted 1 year ago

“I ordered a new pair of shoes from Northern Running and everything was perfect from start to finish. The website was easy to use, the delivery was quick, and the shoes arrived exactly as described. Packaging was neat and secure, and the whole process was smooth and hassle-free. Excellent service – I’ll definitely be ordering from them again!”

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Posted 1 year ago

“Excellent service and communication. Trainers arrived promptly. I would definitely use again.”

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Posted 1 year ago

“my shoes arrived within a day or two of ordering and were just as I had expected thanks for the good serivce and price.”

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Posted 1 year ago

“Great price, product as advertised, quick delivery. Would definitely order again. :)”

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Posted 1 year ago

“I purchased a pair of Hoka Stinson 7 shoes on line. The price was competitive and the shoes arrived quickly. Overall a rapid and efficient service. I would purchase my running gear from NorthernRunner again.”

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Posted 1 year ago

“Always excellent service and no delivery charge.”

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Posted 1 year ago

“Good service and prompt delivery, will use again.”

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Posted 1 year ago

“Easy to find and order items, communications are great and will definitely order from you again. 😊”

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Posted 1 year ago

“Great shoes, and delivered quickly. Thank you”

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Posted 1 year ago

“Two orders for Brooks trainers, very competitively priced and quickly delivered. Would definitely use again for replacements!”

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Posted 1 year ago

“Fantastic company. Always provide a great product and really speedy delivery. Thanks”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,204 reviews