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NorthernRunner.com Reviews

4.9 Rating 15,612 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 15,612 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

NorthernRunner.com 5 star review on 18th June 2026
Anonymous
NorthernRunner.com 5 star review on 15th June 2026
Anonymous
NorthernRunner.com 5 star review on 1st February 2026
Susana Ellis
NorthernRunner.com 5 star review on 1st February 2026
Susana Ellis
NorthernRunner.com 5 star review on 24th October 2025
Gary Jones
NorthernRunner.com 5 star review on 24th October 2025
Reg C
NorthernRunner.com 5 star review on 24th August 2025
Becky Silver
177
Anonymous
Anonymous  // 01/01/2019
Always great to deal with, no hesitation in recommending NR to anyone looking to buy kit or shoes.
Helpful Report
Posted 1 year ago
I got some Altra Timp5s. Half a size bigger than i would normally take after reading they come up a bit smaller than average. I also have narrow feet so them being narrower than some others Altras was fine for me. Northerner runner sent them out promptly and were a bit cheaper than other places. So overall great service and shoes.
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Posted 1 year ago
Great store, fast delivery, will use again.
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Posted 1 year ago
So easy to order from, kept up to date on delivery , item arrived at the earliest date and in great condition. Would definitely order again from NorthernRunner.com
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Posted 1 year ago
Excellent, efficient and helpful service ordering online.
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Posted 1 year ago
Everything worked perfectly. Thank you.
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Posted 1 year ago
Speedy delivery. Returned one pair of shoes and refund credit paid into account within a day. Would definately use them again 👍
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Posted 1 year ago
Now I know that Brooks Ghost fit me I have no hesitation in re-ordering from Northern Runner. I usually buy my next pair when you reduce the price because Brooks have brought out next year's designs. Good reliable service
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Posted 1 year ago
Great service and fast delivery. Thanks
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Posted 1 year ago
Excellent pricing and quick delivery of shoes. Good communication.
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Posted 1 year ago
Vert efficent and delivered on time
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Posted 1 year ago
Great company, very reliable and well priced.
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Posted 1 year ago
Great service. Shoes as described. Excellent communication and updates.
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Posted 1 year ago
Quick delivery, one of the few retailers in the country with what I needed, excellent service.
Helpful Report
Posted 1 year ago
Really well priced trainers, I opted for the 1-2 day delivery and they arrived the next day. Would definitely use again!
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Posted 1 year ago
Very good. Quick delivery.
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Posted 1 year ago
Excellent service and great price. Thanks again Northern Runner. Will definitely be back again !
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Posted 1 year ago
Absolutely brilliant service and love my trainers
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Posted 1 year ago
I ordered a pair of Hoka Bondi 8 trainers—they were priced very competitively. Delivery was prompt via Royal Mail. No complaints at all, I’d happily order from them again.
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Posted 1 year ago
Everything arrived on time as expected
Helpful Report
Posted 1 year ago
NorthernRunner.com is rated 4.9 based on 15,612 reviews