NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,583 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, dispatched really quickly, so pleased with my new Hoka clifton 10 trainers”

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Posted 7 months ago

“Recently purchased a pair of Brooks Ghost from Northern Runner at a price significantly cheaper than I could find anywhere else. Ordering online was simple and delivered rapidly. Definitely a recommend for me.”

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Posted 7 months ago

“I always source my trainers from Northern Runner! They helped me select the right trainers in store when I needed a change, and now I order online with them whenever I come to renew a pair. Prices are always good and delivery is prompt - and great customer service when I've needed it! Thank you.”

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Posted 7 months ago

“I emailed for size advice before my purchase and the response was quick and precise. I purchased the the shoe that I had been recommended and I am very happy with them”

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Posted 7 months ago

“Shoes arrived quickly and were as advertised. Good service and reliable company.”

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Posted 7 months ago

“Very speedy delivery, great trainers and excellent overall service”

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Posted 7 months ago

“Trainers arrived quickly (the last time they moved quickly!) and the comms were great - would recommend Northern Runner.”

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Posted 7 months ago

“I have used NorthernRunner quite a few times over the last few years. I have found that they always have what I need in stock and it is dispatched promptly, usually arriving within a few days. I can't fault their service.”

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Posted 7 months ago

“Great price, fast delivery. Kept informed the whole time. First time I've purchased from Northern Runner and I'll be back!”

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Posted 7 months ago

“Good price and fast delivery.”

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Posted 7 months ago

“Great price, great product, fast delivery”

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Posted 7 months ago

“My 1st time ordering from NR. Everything went perfect. Easy ordering and fast delivery. I will be using NR again.”

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Posted 7 months ago

“Shipping was sent out very fast. I had to exchange for a size up and it was hassle free and again fast delivery.”

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Posted 7 months ago

“Happy with the service as always. Bought many shoes from Northern Runner and never have any issues with returns or deliveries. Bought Topo Athletic vistas which I am very happy with. Great service +++”

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Posted 7 months ago

“Competitive prices abd fadt delivery. I will definitely order from NorthernRunner again.”

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Posted 7 months ago

“My go to shoe store, always great postal service and also the one visit to Newcastle, great in-store”

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Posted 7 months ago

“Good price. Great service.”

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Posted 7 months ago

“Super helpful staff and excellent range of zero drop shoes at a good price!”

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Posted 7 months ago

“Hugely impressed with the assistance received from the team at Northern Runner when trying to select trainers for my difficult feet! Also, for some reason or other, my purchase was returned and never arrived. Northern Runner immediately re sent it 1st class to ensure I received it! Equally impressed!”

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Posted 7 months ago

“Easy to order. Very good price. Shies turned up 3 days earlier than expected. Brilliant. Will use again.”

Helpful Report

Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 15,583 reviews