NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,152 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes, I am pleased with NorthernRunner. I received my trainers in good time, as expected, with no issues. I have used NorthernRunner in the past, so I know they are a good, reliable firm.”

Helpful Report

Posted 7 months ago

“Ordered Brooks Adrenaline trainers.. customer service was very helpful, the company the that Northern Runner use was very good, gave me a decent time slot and adhered to it. Overall excellent company to deal with”

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Posted 7 months ago

“I was delighted to find my favourite brand at NorthernRunner: Altra shoes. I've got funny feet, and these shoes are an absolute game changer for me. NorthernRunner has quite a few Altra shoes in stock, and I found exactly what I needed. Ordering was easy, delivery was quick. So happy - will do it again :-)”

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Posted 7 months ago

“Website is easy to use, love the wide variety of shoes and particularly the fact you can get shoes with zero drop and a wide toe box.”

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Posted 7 months ago

“Fantastic. I didn't keep the jacket but it was a hassle free return and a fast refund. I would absolutely recommend northernrunner and not hesitate to purchase from them again.”

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Posted 7 months ago

“Quick delivery and amazing product can’t wait when I start use it”

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Posted 7 months ago

“Fast delivery!”

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Posted 7 months ago

“Item arrived quickly and exactly as pictured. Swift service and packaged up well.”

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Posted 7 months ago

“Excellent, quick delivery service. My running shoes are fantastic. I will definitely be using NorthernRunner again.”

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Posted 7 months ago

“I ordered a pair of 361 Kairos 2 running shoes in plum colour as my other pair has seen better days. After I read many bad reviews I was a bit nervous about not getting my order. But it arrived, safe packaging, no problems at all. Thank you for your fantastic service, I'm happy with my order. 😊”

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Posted 7 months ago

“Excellent service and speedy and accurate delivery”

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Posted 7 months ago

“I was impressed with NorthernRunner. I bought trainers online easy to purchase. Received confirmation quickly Arrived promptly. Given tracking details Well done.”

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Posted 7 months ago

“Trainers arrived within a few days of ordering and so the order must have been processed very quickly. I am very pleased with the service.”

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Posted 7 months ago

“My order arrived in foid time. Would use NorthernRunner again.”

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Posted 7 months ago

“Excellent service & good prices”

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Posted 7 months ago

“Easy to order. Good prices. Clear website. Shoes arrived quickly with no problems. Would use them again.”

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Posted 7 months ago

“Bought from them before and as ever faultless”

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Posted 7 months ago

“Good website, great prices and speedy delivery.”

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Posted 7 months ago

“Quick delivery and excellent customer service.”

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Posted 7 months ago

“Amazing trainers , fast delivery and helpful customer service”

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Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 16,152 reviews