NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived earlier than I expected. Helpful staff when I contacted them online.”

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Posted 7 months ago

“Excellent choice of products and the website is easy to navigate and find things. Making the purchase was easy and the shoes arrived very quickly. Just a straightforward experience.”

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Posted 7 months ago

“I've now had about 5 pairs of running shoes from Northern Runner and the service has always been excellent. I wear wide fit trainers and they always have something that works for me which is not always true with other running shops. Add in the loyalty scheme that usually saves me at least £5 each time, i really have no reason to go elsewhere 😁”

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Posted 7 months ago

“Excellent product and first class service. Thank you Northern Runner ! Will be back !!!!”

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Posted 7 months ago

“Really pleased with service. Many thanks would purchase from you again.”

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Posted 7 months ago

“Good range and reasonably priced. Quick delivery too.”

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Posted 7 months ago

“Excellent service and very quick delivery thank you so much 😊”

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Posted 7 months ago

“Best price I could find and quick delivery and great communication”

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Posted 7 months ago

“great shoes”

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Posted 7 months ago

“The service was five star thankyou all that contributed”

NorthernRunner.com 5 star review on 9th August 2025

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Posted 7 months ago

“Love these. Cushioning is amazing without loosing balance. Good arch support and plenty of room for the toes.”

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Posted 8 months ago

“Always great customer service and fast delivery. Very happy with my purchase. Thank you!”

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Posted 8 months ago

“Having bought several items from Northern Runner I have allways had first class service from them, I highly recommend them.”

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Posted 8 months ago

“Hi, my name is Alan. I work for Tiso in Perth. We Altra shoes but not this one. We also have a pro deal that we can access. However, I stumbled across your website and they were at a good price so I purchased . Delighted with the shoes and the quick delivery service your shoe range and details are very good thanks again.”

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Posted 8 months ago

“great price great service ,free P&P arrived when they said they would … definitely would recommend”

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Posted 8 months ago

“Excellent product and delivery from the supplier. I would definitely order from this company again.”

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Posted 8 months ago

“Best price I found and delivered quickly. These trainers are so comfortable and light and grip is really good even in the rain.”

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Posted 8 months ago

“Yes fine couldnt get the wide altra rorin size 13 anywere in country apart from black.”

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Posted 8 months ago

“Always my go-to for running shoes and casual trainers. Absolutely brilliant customer service and excellent selection of shoes.”

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Posted 8 months ago

“My shoes arrived promptly and I am very impressed with them and the service”

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Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews