NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,207 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, helpfull staff and prompt delivery. Highly reccomended.”

Helpful Report

Posted 1 year ago

“Delivered quickly and I was able to get the wide fit trainers I needed. Great fit and very comfortable to run in, no blisters or rubbing.”

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Posted 1 year ago

“Very quick new day delivery as a mishap meant I needed shoes on Friday before a race on Sunday. Love the new balance fuel cell elite's and the best price I could find online. (£40 less than the nearest)”

NorthernRunner.com 5 star review on 17th June 2024

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Posted 1 year ago

“Prompt free delivery, reasonable price on past season shoes that are hard to get hold of. No complaints”

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Posted 1 year ago

“Very happy with the trainers I ordered, I ordered 2 pairs to compare. They were helpful and quick to reply regarding my return. Great service”

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Posted 1 year ago

“Ordered online and received the product swiftly in excellent condition. Just what I needed!”

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Posted 1 year ago

“Great service and speedy delivery”

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Posted 1 year ago

“Very efficient, quick delivery”

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Posted 1 year ago

“Very fast service and a wide selection of what I was looking for!”

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Posted 1 year ago

“Happy with my order, shoes were discounted as well with free shipping. Came just right on time.”

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Posted 1 year ago

“Good wide selection of shoes and very prompt delivery. Highly recommended.”

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Posted 1 year ago

“Prompt and excellent service”

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Posted 1 year ago

“Great website with lots of choice of shoes for all types of runner and all types of conditions. Great service. Order arrived quickly and as the shoes I ordered weren’t quite right for my needs I was able to return them for a refund, hassle-free.”

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Posted 1 year ago

“My favourite shoes are Altra and they’re not in a shop near me so I order from Northern Runner which has proved to be a very reliable company.”

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Posted 1 year ago

“I recently purchased a running backpack from Northern Runner's web site. Their price was a bit better than other sites so I gave them a go. Everything went very smoothly and the item was delivered within the timescale they provided, so I am very happy with my dealings with this company.”

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Posted 1 year ago

“Good price, prompt dispatch, trainers as advertised! Pretty perfect!”

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Posted 1 year ago

“Best prices for the shoe I was looking for and super quick dispatch and delivery - 100% recommend to any one😁”

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Posted 1 year ago

“Great fit, wide toe box. Very comfy shoes”

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Posted 1 year ago

“Found Northern Runner on line while looks ng from r some Brookes shoes. They half a wide selection of sizes in stock and the shoes were ordered and delivered the following day. Very seamless transaction and delivered on time.”

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Posted 1 year ago

“Used Northern Runner several times over the last few years and they are my go to place for wide runners with a wide selection and fair prices, the service is good and reliable”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,207 reviews