NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,199 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy order & delivery”

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Posted 1 year ago

“Excellent quick service”

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Posted 1 year ago

“Real quick and easy👍”

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Posted 1 year ago

“very happy with my purchase and were delivered very promptly no complaints would order from them again”

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Posted 1 year ago

“Have ordered several items, exchanges when required have gone smoothly. I have also emailed for advice and received a timely personalised response with good suggestions. Highly recommend.”

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Posted 1 year ago

“Excellent service, very efficiently”

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Posted 1 year ago

“Very straightforward transaction from start to finish. I managed to purchase my pair of extra wide fit Brooks running shoes at the right price and delivery was prompt.”

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Posted 1 year ago

“Excellent service, great selection of kit”

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Posted 1 year ago

“I ordered a great pair of trainers. Unfortunately they didn't fit me. I returned the trainers and I received a refund so quickly. I am so impressed by the service I received. I will definately use Northern Runner again. Thank you”

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Posted 1 year ago

“Great service and always a good price”

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Posted 1 year ago

“Good product, quick delivery!”

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Posted 1 year ago

“I have purchased several pairs of shoes from Northern Runner now and always found the shoes I want at a great price. Also super quick delivery and communication.”

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Posted 1 year ago

“Great service, arrived quickly and shoes are great”

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Posted 1 year ago

“My order was delivered quickly and Northern Runner sold what I wanted cheaper than anywhere else.”

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Posted 1 year ago

“Great price for probably the most comfy trail shoes I’ve ever had and a super fast delivery”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“I have now bought 4 pairs of 'Brooks' shoes from Northern Runner and will continue to do so until their comfort level changes. These are fantastic shoes that have made many of my foot problems go away. The company, Northern Runner, delivers fast and is clear about stock and pricing....often with good deals. I have not had to return any shoes. So cannot comment on their returns policy, but I highly recommend them.”

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Posted 1 year ago

“Great service! Very quick delivery. Would highly recommend”

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Posted 1 year ago

“Excellent service. Order arrived within a couple of dadays of placing, so pleased with product I placed a second order which also arrived promptly. Will certainly be ordering from this company again.”

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Posted 1 year ago

“Great service both in store and online. I particularly value the range of wide fitting shoes that support more natural running movement, as these can be hard to find in other stores.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,199 reviews