NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,284 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering easy and package arrived quickly”

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Posted 1 year ago

“Package arrived on time and in perfect condition”

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Posted 1 year ago

“All the items I've had from this company have arrived very promptly, price has been good and customer service has been exceptional. Highly recommend Northern Runner”

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Posted 1 year ago

“Very competitive price and fast delivery.”

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Posted 1 year ago

“Excellent communication with the store who helped me find the best shoe for my wide feet! Couldn't be happier.”

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Posted 1 year ago

“Excellent customer service- have found the in store running shoe advice very helpful and professional and buying online equally reliable. Timely order and good prices on older models- I don't buy elsewhere.”

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Posted 1 year ago

“Really quick delivery just after Christmas. Perfect and shoes are fantastic.”

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Posted 1 year ago

“My trainers arrived speedily. They were well packaged. Very pleased. Thank you.”

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Posted 1 year ago

“Good selection of Brooks running shoes, including range of width fittings. Quick, reliable delivery service and reasonable prices.”

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Posted 1 year ago

“Very efficient company, the first pair of trainers were too tight , the refund was sorted and I then purchased a different pair which were sent and arrived under 5 days and they were cheaper than other websites”

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Posted 1 year ago

“Great service, prompt delivery. Shoes are just what I was after.”

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Posted 1 year ago

“My new jacket turned up earlier than expected and in excellent condition”

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Posted 1 year ago

“Item arrived next day. Excellent service”

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Posted 1 year ago

“Very happy with my new trainers, they were very comfortable from the first time I put them on. Great price and fast delivery.”

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Posted 1 year ago

“Ordered Hoka trainers just before New Year and paid the small extra payment to ensure I got them within two days. They arrived the next morning!! Great service, thank you. Also when comparing suppliers online, Northern Runner had a wider selection with numerous size options. Price also very competitive.”

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Posted 1 year ago

“I’m delighted with my new trail shoes, plenty of choice and a quick delivery with good communication”

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Posted 1 year ago

“I've bought two pairs of wide Topo Athletic shoes recently : Atmos and the Ultraventure 3. Suffering with frontal foot pain at the moment. First thing to say is that Norrhern Runner is the only U.K. place I could find to get the wide fitting of these two shoes. They arrived promptly. Email help has been good too, when I was deciding what to buy. The shoes themselves are ace and already helping my feet because of the wide toe box in the Topos. They are incredibly comfortable. As I have a lot of metatarsal pain at the moment, these shoes are so helpful, allowing me to work and walk round at home whilst caring for my feet as much as possible. Thank you Northern Runner.”

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Posted 1 year ago

“Item was delivered promptly and is as described. I am happily running in my new shoes - thank you.”

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Posted 1 year ago

“Always order my trainers for Northern Runner. They specialise in wide fitting trainers. Quick delivery. Can't fault them.”

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Posted 1 year ago

“Trainers were excellent value and arrived very fast - great service!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,284 reviews