NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,199 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with this order. Shoes as expected, delivery quicker than expected. Great service”

Helpful Report

Posted 1 year ago

“Running shoes were delivered quickly and very helpful staff gave advice on shoe sizes. Very pleased with the shoes and will definitely buy from Northern Runner again.”

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Posted 1 year ago

“My trainers arrived very quickly, thank you!”

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Posted 1 year ago

“These altra Olympus 5 are really comfortable and are a true size.”

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Posted 1 year ago

“Been coming to Northern Runner for about 3 years. Always fantastic service and top advice. Their advice got me throught the GNR in 24 and they kitted me out for The Wall (70 mile ultra) this year. The range of products is excellent and they know their stuff. Prices are competitive and the quality is spot on.”

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Posted 1 year ago

“The shoes came within two day's and the shoes themselves are amazing. I will definitely buy some more asap. Thanks regards Gary T.”

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Posted 1 year ago

“Easy process, arrived quickly. Used to buy 1260 but they were discontinued then tried Vongo at the replacement but found them expensive for what they are so dropped to 860 which is a good trainer but I find a little hard going over 8 miles. Vongo now a much better trainer but realised why I didn’t carry on with them as they are not particularly good off road or in the wet as they are a moulded sole. Good summer half marathon shoe but not so good for the dark and wet.”

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Posted 1 year ago

“Efficient website, good prices and fast delivery. Also pleased to find some extra wide fitting trainers.”

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Posted 1 year ago

“Great painless service. I have brought from Northern Runner time and time again. I would not hesitate to recommend them.”

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Posted 1 year ago

“Excellent service, communication & super fast delivery. Thank you.”

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Posted 1 year ago

“shoes arrived today and a great fit. Returned one pair which were too small and got exchange item very quickly. price very reasonable and good customer service”

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Posted 1 year ago

“Great price, delivered ahead of time”

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Posted 1 year ago

“Great service, helpfull staff and prompt delivery. Highly reccomended.”

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Posted 1 year ago

“Delivered quickly and I was able to get the wide fit trainers I needed. Great fit and very comfortable to run in, no blisters or rubbing.”

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Posted 1 year ago

“Very quick new day delivery as a mishap meant I needed shoes on Friday before a race on Sunday. Love the new balance fuel cell elite's and the best price I could find online. (£40 less than the nearest)”

NorthernRunner.com 5 star review on 17th June 2024

Helpful Report

Posted 1 year ago

“Prompt free delivery, reasonable price on past season shoes that are hard to get hold of. No complaints”

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Posted 1 year ago

“Very happy with the trainers I ordered, I ordered 2 pairs to compare. They were helpful and quick to reply regarding my return. Great service”

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Posted 1 year ago

“Ordered online and received the product swiftly in excellent condition. Just what I needed!”

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Posted 1 year ago

“Great service and speedy delivery”

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Posted 1 year ago

“Very efficient, quick delivery”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,199 reviews