NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,285 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service . Also newcastle store had brilliant service from a woman who advised me on size etc”

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Posted 1 year ago

“Really great service. I ordered trainers that were a little too small. The returns and exchange process was simple and I was emailed and kept in loop throughout the whole process. Delivery was super fast. Will definitely use again.”

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Posted 1 year ago

“Excellent service and a great reliable company selling at great prices. My running shoes arrived very quickly despite it being the Christmas period and were exactly as I ordered.”

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Posted 1 year ago

“Easy to work with.”

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Posted 1 year ago

“I found the shoes I wanted (needed) only on your website, for a good price and delivered very quickly even over the Christmas period, so all in all a great experience.”

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Posted 1 year ago

“I’m not a runner but ordered some brooks that were recommended for plantar fasciitis*. Delivered price was good, as was overall service. I’d definitely be happy to use NR again. * the brooks gts adrenaline have significantly reduced my discomfort whilst walking”

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Posted 1 year ago

“Arrived very Quickly...very pleased with them ...havent worn them yet as its a spare for me ...Always use this company for width size 4 E New Balance trainers”

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Posted 1 year ago

“great service thank you”

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Posted 1 year ago

“Another successful purchase from Northern Runner. Speedy delivery and competitive prices.”

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Posted 1 year ago

“Ultra fast shipment considering it was just before shipment, will definitely be back in the future”

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Posted 1 year ago

“It was easy to order and the order arrived promptly. The running gloves were a present for my son. He was pleased with them.”

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Posted 1 year ago

“Managed to get a pair of wide fitting New Balance Road Running shoes and in the sale 😊 delivered in a couple of days!! Will definitely use again. Thank you”

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Posted 1 year ago

“Great price, quick delivery. Fully recommend!!”

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Posted 1 year ago

“Thanks. These were a present for my daughter for Christmas. Best price I could find searching around. Quick delivery. Only issue was the need to sign for them when they would in fact have fitted through the letter box. I suppose it guaranteed tht they arrived to the recipient. Took a coule of attempts as the postman varies his time and we all work.”

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Posted 1 year ago

“Fantastic product, great price, and excellent service!”

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Posted 1 year ago

“We ordered a running jacket from NorthernRunner and it arrived quickly and in good packaging.”

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Posted 1 year ago

“Great fit, lightweight and supportive”

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Posted 1 year ago

“Good range. Competitive prices. Very speedy delivery. Win - win 😀”

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Posted 1 year ago

“Happy with purchase!! Quick delivery thank u”

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Posted 1 year ago

“Best price found online for the item my boyfriend wanted. Free and fast delivery. Perfect!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,285 reviews