NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,369 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. Really easy ordering, super quick delivery and as one pair of trainers needed returning; a really efficient & speedy refund. Oh and the shoes were very well priced! A completely frictionless experience. Thanks”

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Posted 2 years ago

“My new trail shoes arrived quickly and they are perfect for my needs”

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Posted 2 years ago

“Great advice. Great service.”

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Posted 2 years ago

“Superb company who I have bought shoes off before. They are competitively priced and offer excellent advice. I asked a number of questions and Michelle was extremely helpful in giving clear information that helped me make the correct purchase. Only wished I lived nearer to Newcastle so i could visit the store. Will definately use again.”

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Posted 2 years ago

“I am very happy with my online ordering experience from NorthernRunner. I will definitely order from this company again. Great range of products, fast delivery and good communication from their company. Thank you”

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Posted 2 years ago

“Second time buying from Northern runner , quick and efficient service . Would recommend .”

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Posted 2 years ago

“Arrived quickly and a great price compared to the same size elsewhere Thank you 😊”

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Posted 2 years ago

“Happy with this purchase and would use again, appreciated the reduced sale price.”

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Posted 2 years ago

“Excellent product as described, prompt delivery. First class.”

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Posted 2 years ago

“Very good price for qualty trainers. Delivered promptly in perfect condition.”

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Posted 2 years ago

“Staff at Northern Runners have been excellent to deal with, very helpful and always respond quickly to my queries by email.”

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Posted 2 years ago

“I needed shoes with a wide toe-box, following injury. Good selection here, two pairs of Topos ordered (one trail, one road), arrived quickly and in perfect condition. Will definitely continue to use Northern Runner.”

NorthernRunner.com 5 star review on 8th April 2024

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Posted 2 years ago

“Fast and effecient, Great service”

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Posted 2 years ago

“All good 👍”

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Posted 2 years ago

“Great service. Delivery was prompt and my new Hoka shoes fit perfectly :)”

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Posted 2 years ago

“Quick delivery, good price”

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Posted 2 years ago

“Very quick turnaround and good communication with the shop. Will use again.”

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Posted 2 years ago

“Simple to use, great value for money and fast delivery”

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Posted 2 years ago

“Im only an occasional buyer but have been treated really well with advice promptly given. Delivery is extremely quick. A great personal service”

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Posted 2 years ago

“Order receieved extremely promptly and good communication at all stages - highly recommended!”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,369 reviews