NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,620 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,620 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, timely delivery, good price. Very pleased, will use the company again”

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Posted 2 years ago

“Best price for the running shoes I wanted, shipped quick and arrived a day earlier than expected. Perfect.”

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Posted 2 years ago

“So easy, great website, good price and fantastic service. What more could you want from a transaction.”

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Posted 2 years ago

“I absolutely love the Innov8 waterproof trainers. They're so comfortable. So lucky to get these reduced. Excellent service too. Thank you.”

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Posted 2 years ago

“Trainers were dispatched straight away. Unfortunately Royal Mail let the side down with a big delay however Northern Runner refunded the postage and were very good at chasing up the order and getting back to me. Trainers received in perfect condition.”

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Posted 2 years ago

“I ordered Brooks running shoes on a Sunday very easily and they arrived 4 days early the shoes are just what I wanted and the service was great”

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Posted 2 years ago

“Prompt, excellent service. Good value too”

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Posted 2 years ago

“Online order of an OMM top, which I found to be a little on the small side so I returned it for the next size up (which fitted fantastically). Very easy to order online, fast delivery both times and excellent, personal communications. Highly recommended.”

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Posted 2 years ago

“Ordered some running shoes which arrived super fast.”

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Posted 2 years ago

“Excellent service *and* having a size 12 in stock.”

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Posted 2 years ago

“The shoes were received faster than advertised and were just what I ordered.”

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Posted 2 years ago

“Just like the last time inordered shoes from Northern Runner, they arrived really quick. Amazing Innov8 trail running shoes in the sale. Off into the mud to test them out now...”

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Posted 2 years ago

“The trainers came very quickly, but unfortunately were not the right fit. It was simple to send them back and two days later my refund was approved. I would not hesitate to make another purchase with NorthernRunner.com.”

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Posted 2 years ago

“Helpful and informed advice, a friendly service, prompt delivery, great shoes. Many thanks.”

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Posted 2 years ago

“Great service, my order arrived earlier than promised and in perfect condition.”

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Posted 2 years ago

“I never received my parcel and I am still waiting for a refund”

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Posted 2 years ago

“Fantastic service! Would definitely use again :)”

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Posted 2 years ago

“Bought a pair of the the Hoka Mach 5. Great everyday shoes that were delivered promptly. Will be using Northern Runner again.”

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Posted 2 years ago

“Good shoes, arrived quickly”

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Posted 2 years ago

“I ordered some Brooks Adrenaline GTS, 2022 model, they are my favourite shoe and these guys had them cheaper than anyone else. Always a bit nervewracking ordering from somewhere new, but the shoes turned up promptly and were as expected, so ended up being a total bargain. I will definitely use again.”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,620 reviews