NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,619 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service thank you - much better than direct from the brand, and cheaper!”

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Posted 2 years ago

“Excellent specialist running shoe company. Received Brooks shoes quickly and at a good discounted price. Will use the company in future.”

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Posted 2 years ago

“Excellent selection for those of us with wide feet. Order was processed quickly and arrived on time.”

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Posted 2 years ago

“Great shoes, fast delivery!”

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Posted 2 years ago

“Brilliant speedy service, highly recommend”

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Posted 2 years ago

“I made a mistake on the order, rang them and they resolved quickly. Trainers arrived on time and exactly as described. Excellent service!”

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Posted 2 years ago

“Great shoes so far! Firm trail shoes! recovery on road not the best after my first 9 mile run! I shouldnt have used them on the road straight away. they feel great. used them on a park run which was more trail and they were amazing! glad i have invested in them!”

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Posted 2 years ago

“Arrived on time and they were even better than I expected. So glad they had wide fit trail running shoes. People with hobbit feet like me get overlooked most of the time! Excellent value for money.”

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Posted 2 years ago

“Good prices and excellent customer service.”

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Posted 2 years ago

“Excellent service, the trainers arrived well packed and earlier than expected. The website was easy to navigate and the payment process was smooth and relatively short. I would use again”

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Posted 2 years ago

“Good fit and the wide fit was amazing. Would buy from this company again.Well pleased.”

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Posted 2 years ago

“First class service. I sent a small video and photos of my running gait, Chris came back with a detailed review of my gait and suggested a Hoka shoe, which was delivered within 2 x days. A highly recommended and professional service from Northern Runner.”

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Posted 2 years ago

“Great service, great price, quick delivery 👍”

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Posted 2 years ago

“My first order ...& very happy Great price Hoka Challenger..free delivery...and had my new trainers within 3 days . Definitely be using Northern Runner again”

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Posted 2 years ago

“As always, a quick service and at a great price. Many thanks.”

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Posted 2 years ago

“Very pleased with the help and advice received from NorthernRunner when I purchased my new Hoka Challenger shoes . They were competitely priced , arrived very quickly and fit perfectly . Thankyou.”

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Posted 2 years ago

“Very good choice of Altra shoes . Outstanding delivery service”

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Posted 2 years ago

“great prices, fast delivery, really happy with my new running shoes”

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Posted 2 years ago

“Wonderful service! The shoes are really good, I had to send the first pair back because I'd bought the wrong size but I'm sure that was my fault. The shoes are very soft in the insole and fit well. Delivery was unbelievably quick, packaged well.”

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Posted 2 years ago

“Good service, timely delivery, good price. Very pleased, will use the company again”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,619 reviews