NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,154 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,154 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and my shoes arrived very quickly. Thank you so much. :)”

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Posted 1 year ago

“I have made numerous purchases with Northern Runner. Always a great price, speedy delivery and kept updated throughout each order. Many thanks.”

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Posted 1 year ago

“Great price and arrived quickly! What could be better?”

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Posted 1 year ago

“Very happy indeed. One of the only stores to stock footwear in my (very wide) size. Ordered expecting delivery to be a couple of days and it arrived the next day. Terrific service!”

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Posted 1 year ago

“What can I say? Perfect service from a small independent company. Far better than using the big suppliers, similar price and better advice. Thanks all”

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Posted 1 year ago

“Good prices, effective communication and fast delivery.”

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Posted 1 year ago

“Great trainers, really quick delivery. Unfortunately neither size fit quite right, but will definitely order from the shop in future”

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Posted 1 year ago

“Great service with a speedy delivery”

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Posted 1 year ago

“Always a fantastic service”

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Posted 1 year ago

“Everything arrived as ordered and on time”

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Posted 1 year ago

“I have now ordered two pairs of trainers from you which I couldn't find on a shop floor in London. The ordering was quick. The delivery equally so. I will definitely use this servce again. Thank you”

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Posted 1 year ago

“Well priced , fast service, definitely use again!”

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Posted 1 year ago

“I order from Northern runner as I can find trainers in a wide fit size at a good price. Brooks produce very well made traditional running shoes in all the sizes.”

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Posted 1 year ago

“Great price, choice and availability (I need wide fitting support style running shoes), super customer service and after sales :)”

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Posted 1 year ago

“Ordered on the Friday, delivered on the Saturday. Super fast, thank you.”

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Posted 1 year ago

“Customer service is second to none There was an issue either my delivery and when I brought it their attention they sent a replacement the very next day Fantastic service will definitely use you again for my running gear !!”

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Posted 1 year ago

“Great service, delivered within the time that was advised, will definitely use them again.”

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Posted 1 year ago

“Quick delivery many thanks. I had to return one due to ordering the wrong size and was all dealt with promptly without delay.”

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Posted 1 year ago

“I have 4e wide feet, shoe shopping is a nightmare for me. Was able to order 8 different pairs, free postage, returned and refunded the 7 pairs I didn’t need with ease and now very happy with my Brooks Ghost 16s”

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Posted 1 year ago

“Fast efficient service. The socks are perfect. I would recommend this company.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,154 reviews