NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,147 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear easy to navigate website. Informative, helpful and focused on suitability as well as fashionable design. Good prompt communications about the order and very efficient, reliable service. Now I have found a sizing that suits me I would always use Northern Runner.”

Helpful Report

Posted 7 months ago

“The running shoes I ordered arrived swiftly and are really comfortable. Great service from NorthernRunner.co and I would readily reccommend them.”

Helpful Report

Posted 7 months ago

“Following advice in the shop, I bought some excellent Hoka running shoes from Northern Runner online. The whole process was easy, the staff helpful.”

Helpful Report

Posted 7 months ago

“Ordered online - wide toe running shoes only available from NorthernRunner. Fits perfectly.”

Helpful Report

Posted 7 months ago

“Running Shoes arrived quicker than expected, exactly as ordered. Very much appreciated, will likely use this retailer again.”

Helpful Report

Posted 7 months ago

“Great service and fast delivery. I ordered my New Balance 1080's running shoes from Northern Runners and the whole experience was spot on — easy ordering, competitive price, and quick delivery. Shoes arrived exactly as described and well packaged. Would happily buy from them again and recommend to other runners.”

Helpful Report

Posted 7 months ago

“Extremely knowledgeable team!”

Helpful Report

Posted 7 months ago

“Very easy to order and shoes arrived quickly - a happy customer”

Helpful Report

Posted 7 months ago

“Prompt and efficient”

Helpful Report

Posted 7 months ago

“Good deliver, they stock the shoes I like.”

Helpful Report

Posted 7 months ago

“Very quick delivery, loved the product sent.”

Helpful Report

Posted 7 months ago

“Quick delivery Efficient Great communication Highly recommend”

Helpful Report

Posted 7 months ago

“I recently ordered the Altra Torin Gore-Tex from northernrunner.com. I got some helpful sizing advice via email before I made the order. My trainers arrived quickly and they're a great fit. I've used the website and Newcastle store for many years now. I always get friendly helpful advice and wouldn't hesitate to recommend them both.”

Helpful Report

Posted 7 months ago

“Great service and range of items, fast delivery”

Helpful Report

Posted 7 months ago

“Great service, fast delivery. Best price I could find on Hoka Gaviota5 Will definitely use Northern Runner again.”

Helpful Report

Posted 7 months ago

“Great value and shoes arrived on time. Will be using Northern Runner for future purchases.”

Helpful Report

Posted 7 months ago

“Everything as ordered. Prompt delivery. Would use again.”

Helpful Report

Posted 7 months ago

“Excellent customer service, I had a query before buying and had a very speedy and helpful reply to my email. Once ordered, my items were sent out super fast and are just as described - a very happy customer!”

Helpful Report

Posted 7 months ago

“Very good and fast delivery will be ordering agin”

Helpful Report

Posted 7 months ago

“Good choice of stock (I was after trail socks). Nice and easy to order from and everything arrived very quickly.”

Helpful Report

Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 16,147 reviews