NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,582 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Northern Runner on a few occasions now and find them competitive price wise and efficient. It's nice to be dealing with a local company instead of the online giants.”

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Posted 7 months ago

“Good quick online service.”

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Posted 7 months ago

“I love Northern Runner! Always a great choice and they stock Hoka and Altra which are my favourite. Delivered quickly which is great when you are like a big kid waiting for a present to yourself! Highly recommend.”

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Posted 7 months ago

“Highly recommend this company. I got genuine offers in the sale which, given the average price of running shoes, is very valuable. The website is easy to navigate and order and the delivery was efficient . Nice to find a running shop that is all about giving a great service for runners.”

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Posted 7 months ago

“Highly recommend! Great communication, running shoes in perfect condition (and exactly what I wanted!), and seamless delivery. Thank you so much!”

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Posted 7 months ago

“Order delivered next day. Great from start to finish Recommended these shoes by podiatrist Good quality and good service”

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Posted 7 months ago

“Competitive prices, good product range and great service”

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Posted 7 months ago

“This co. Is excellent. Shoes came on time. Great to be able to track them. I would definitely recommend Northern runner.”

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Posted 7 months ago

“Easy to order, quick service when I had a query, quick delivery.”

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Posted 7 months ago

“I have purchased running shoes from Northern Runner on several occasions. I find the website easy to use, there is a good choice of 'foot shaped' trainers, such as Altra, & prices are usually fairly competitive. Customer service is good, on the few occasions where I have had a query or issue, they have been dealt with promptly and satisfactorily.”

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Posted 7 months ago

“Good website with a great range of kit. Good prices and fast, free delivery. Very happy with my new runners.”

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Posted 7 months ago

“From requesting advice to delivery Northern Runner were fantastic. The advice given was spot on and the delivery was fast.”

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Posted 7 months ago

“Brilliant service, delivery and love my new Topo’s… great job 👏”

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Posted 7 months ago

“Delivery timescale exceeded my expectations, taking much less than 48hrs from ordering. Shoes were a very fair price and arrived in excellent condition.”

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Posted 7 months ago

“Good value running shoes delivered on time in mint condition. No fuss or bother. Would use again if ordering shoes I know are right for me.”

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Posted 7 months ago

“Great shoes and good price and arrived as stated so all in all great place to shop”

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Posted 7 months ago

“Easy and efficient, all good as always. Cheers”

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Posted 7 months ago

“I'm very happy with the order of my newest pair of trainers from NorthernRunner. The delivery was ahead of schedule, the website and ordering easy to navigate and they had the cheapest price for the shoes I was after - would love to support this smaller business again.”

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Posted 7 months ago

“I bought some Hoka Clifton 10 running shoes at a bargain price. Quick delivery so very happy all round.”

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Posted 7 months ago

“The first pair did not fit, however I returned them for 1 size larger and they were delivered promptly and fit perfectly.”

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Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 15,582 reviews