NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,361 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The New Balance 860v14 are a very comfortable shoe .But after wearing them for a while I feel I should have gone up to a size uk11. Anyway it is not possible to return them now, so lesson learnt for my next pair. I will make the effort next time and get the train to Newcastle and get a proper fitting.”

Helpful Report

Posted 2 years ago

“I bought 3 pairs of Injinji running socks as I’ve recently transitioned to barefoot shoes. The norther runner was the only online shop I could find that stocked plenty of Injinji styles. Very happy with the service!”

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Posted 2 years ago

“I have bought trainers from Northern Runner several times and like this shop. Ordering is easy, queries are dealt with promptly, staff are knowledgeable and helpful and orders are despatched quickly. I like that they use Royal Mail as I know roughly what time they deliver my post and that makes planning ahead much easier. On the occasion I had to make a return due to a pair not fitting me, the returns process was fine. I will continue to buy from this shop and recommend them.”

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Posted 2 years ago

“Very satisfied with my purchase, the trainers are better than expected and the overall ordering and delivery was great.”

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Posted 2 years ago

“Well stocked with a broad range of top notch brands and products. Always a quick turnaround on web orders, and very helpful whenever you pop in to the shop.”

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Posted 2 years ago

“Ron Hill cap arrived promptly in perfect condition. Very impressed with the website , the prices of goods and the free postage. I will definitely be ordering some winter running gear from you in a few months.”

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Posted 2 years ago

“Order arrived promptly. Happy with the boots I bought.”

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Posted 2 years ago

“Great service and price”

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Posted 2 years ago

“Good product. Great price. Quick delivery.”

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Posted 2 years ago

“Great selection of wide fit shoes and came super quickly! My hokas are so comfortable”

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Posted 2 years ago

“Arrived on time for a reasonable price. What more can I ask for ..??”

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Posted 2 years ago

“Excellent online service; I’ve ordered a few pairs from NR and they have always been sent out very quickly and any returns and replacements processed quickly. They stock 4e sizes from manufacturers not always offered by bigger online merchants, which is great. Their advice re function and sizing is always reliable too. Highly recommend them.”

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Posted 2 years ago

“Really enjoying the shoes. Great service and a super fast delivery Highly recommended Thank you”

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Posted 2 years ago

“I've made several purchases of running shoes and hiking boots from NorthernRunner, and they have always provided an excellent service. They offer a wide selection of styles and I can usually get what I want in the size I need (UK12) and at a competitive price. Their website is excellent, the ordering process is simple, follow-up communication is excellent and their deliveries have always arrived on time. A really good supplier.”

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Posted 2 years ago

“Good price, everything arrived perfectly and quickly. Can't ask for much more.”

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Posted 2 years ago

“Absolutely love them! Arrived really fast and in perfect condition!”

NorthernRunner.com 5 star review on 30th August 2024

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Posted 2 years ago

“Excellent communication and quick service, would highly recommend.”

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Posted 2 years ago

“This is a lovely colour, washes well dries super fast. Speedy next day delivery, sizes are correct, fits real nice.”

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Posted 2 years ago

“Amazing customer service. I had a faulty pair of running shoes. Phoned and was emailed a free post label to return them. New pair sent out as soon as they received the faulty pair. No arguments or delays. You can’t ask better than that.”

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Posted 2 years ago

“Top company, I cam see why the reviews are all excellent, ....highly recommended.”

Helpful Report

Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 16,361 reviews