NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,361 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and great prices”

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Posted 2 years ago

“Efficient process , good communication with updates and delivery as expected. Love the trainers too!”

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Posted 2 years ago

“Good price and running shoes arrived quicker than expected.”

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Posted 2 years ago

“I visited the store in Newcastle after receiving recommendations and I wasn’t disappointed. The staff are amazing and quickly identify your Individual needs. The specific size of shoe I required wasn’t in stock in store but after ordering online whilst in store I received my trainers a few days later and was kept upto date with delivery tracking. Great store, great service. I’ll definitely be going back and highly recommend”

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Posted 2 years ago

“Easy to order and prompt delivery.”

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Posted 2 years ago

“Good price, my purchase arrived quickly. Thank you.”

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Posted 2 years ago

“A range of sizes and colours to chose from at a good price. Quick delivery, so I'm back out trail running 😊”

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Posted 2 years ago

“So love them! Very comfortable x Thank you very much!”

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Posted 2 years ago

“Excellent fast service! Will use again”

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Posted 2 years ago

“Arrived promptly and shoes are a good fit and comfortable. Will order from Northern Runner again.”

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Posted 2 years ago

“Great service. Efficient returns and good communication”

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Posted 2 years ago

“Absolutely amazing company, highly recommended. Super fast delivery, sadly had to return my order, but refund was issued after only one day.”

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Posted 2 years ago

“Very quick turnaround and delivery. No issues at all.”

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Posted 2 years ago

“I recently ordered some trainers from northern runner, they were the wrong size they exchanged themwith no hassle I will certianly use them again”

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Posted 2 years ago

“Great products at a very good price. Both arrived in good time”

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Posted 2 years ago

“Prompt excellent and exactly what I wanted in a running shoe”

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Posted 2 years ago

“Quick turn around Correct product Comfy running shoes Great service”

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Posted 2 years ago

“Excellent service, next day delivery was as expected and a good price.”

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Posted 2 years ago

“Second time ordering from this business. Excellent prompt service both by telephone and email.”

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Posted 2 years ago

“Exceptional! My specialist running shop closed in Cardiff. Luckily I found Northern Runner online. I easily found my desired running shoe- wide and with high stability. They arrived within two days. Great cost and perfect condition. Loved the free delivery. Looks like I’ve found my new running shop. Highly recommended.”

Helpful Report

Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 16,361 reviews