NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,581 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service in store (I had gait analysis which really helped my shoe fitting) I bought road shoes instore then trail shoes from the website. Only error was that the trail shoes were despatched to my billing address rather than the delivery address specified on my account?? Odd, but not really a problem for me.”

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Posted 7 months ago

“Order arrived quickly and really good running trainers. Would definitely consider buying from them again.”

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Posted 7 months ago

“Ordered and delivered painlessley and promptly. Would recommend”

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Posted 7 months ago

“Great service. Great price.”

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Posted 7 months ago

“What a fantastic company. Really impressed”

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Posted 7 months ago

“Purchased a pair of Brooks running shoes, great price and fast delivery, would definitely use Northern Runner again👍”

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Posted 7 months ago

“Delivered promptly”

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Posted 7 months ago

“Everything was great! I ordered 2 different pairs of trainers (Hoka and Brooks) on different dates and they both arrived in perfect condition. They were a great fit and I’m very happy with my purchases. The delivery for both orders was really quick. I was delighted with the whole service from Northern Runner and would definitely use them again.”

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Posted 7 months ago

“Excellent trainers excellent price and very quick delivery will be buying from northern runner again”

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Posted 7 months ago

“Great service and very good price on my new trainers. Thanks guys!”

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Posted 7 months ago

“Very pleased with price and delivery of my new shoes. Had not heard of the brand but they are similar in style to my Altra shoes which allow my toes to spread and also low drop. Excellent long run with no problems 😀”

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Posted 7 months ago

“First purchase from this store - the trainers I needed in a wide fit were available at Northern Runner at a competitive price and speedy delivery - easy to navigate website and excellent service overall. Highly recommended”

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Posted 7 months ago

“Excellent,prompt service as always, I am happy to recommend Northern Runner”

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Posted 7 months ago

“Easy order process. Shoes arrived on time. Great price!”

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Posted 7 months ago

“I bought some trail shoes in the sale. The delivery was quick and the shoes are brilliant. I would highly recommend Northern Runner and I will be using them again in the near future.”

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Posted 7 months ago

“Excellent selection of running products, easy to navigate and cost friendly.”

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Posted 7 months ago

“Dispatched quickly and arrived on time. Exactly as ordered. No issues at all”

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Posted 7 months ago

“First class service,fast secure postage and quality item,very happy”

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Posted 7 months ago

“Everything from start to finish was carried out quickly and efficiently. The shoes were delivered on time and I was informed every step of the way. Unfortunately they were slightly to small, but the returns process was also effortless. Well done northern Runner.”

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Posted 7 months ago

“Great item and quick delivery. Would recommend”

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Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 15,581 reviews