NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,059 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was easy to access via instagram but not from the website via google as he kept saying a lot of traffic. Good delivery time. All in all I’m pleased.”

Helpful Report

Posted 7 months ago

“Very quick delivery and no problem with refund on the pair I needed to return because they didn't fit (other pair fit perfectly). Great service all around”

Helpful Report

Posted 7 months ago

“Arrived very quickly V happy with product”

Helpful Report

Posted 7 months ago

“Efficient delivered on time”

Helpful Report

Posted 7 months ago

“Arrived ahead of time. Can really recommend lone peak 9’s for trekking on Deccan plateau in India. The grip and wide toe box is amazing 🤩”

Helpful Report

Posted 7 months ago

“Really great selection online and my order arrived super-quickly. Perfect service! Thank you.”

Helpful Report

Posted 7 months ago

“Ordered a pair of Brooks Ghost Max 2, as they had a significant price reduction. Placed order on line 10 pm on. a Tuesday evening and they arrived at my home in Yorkshire via Royal Mail on the Saturday morning. A while since I've had Brooks, but these are a cracking shoe and the ordering and delivery was excellent.”

Helpful Report

Posted 7 months ago

“Approached NorthernRunner via email for advice reference sourcing a low drop (minimize knee stress)running shoe, with a wide forefront. Chris recommended two shoes. I settled for the Topo Ultrafly. Have to say first run was a revelation. Great shoe, no breaking in needed. Great experience and advice navigating the seemingly endless choice of running shoes.Was anxious buying online, which was misplaced. Can only recommend NorthernRunner.”

Helpful Report

Posted 7 months ago

“Great service, good comms & quick shipping! Would definitely order from Northern Runner again.”

Helpful Report

Posted 7 months ago

“Excellent choice of running shoes and very fast delivery as always”

Helpful Report

Posted 7 months ago

“I ordered wide fitting running shoes, they were easy to order, a good price, and they were well packed and quickly delivered by Royal Mail”

Helpful Report

Posted 7 months ago

“Great company to deal with. You are updated through the whole process from ordering to receiving your parcel. The staff are knowledgeable and very helpful. They are a joy to deal with.”

Helpful Report

Posted 7 months ago

“Good range of running shoes. Quick efficient delivery. Very impressed”

Helpful Report

Posted 7 months ago

“I am a returning customer. On each occasion the order process has been intuitive, quick and easy. The orders have been despatched efficiently and quickly and delivery as promised, with updates where necessary. 5*”

Helpful Report

Posted 7 months ago

“Very efficient service. Quick delivery.”

Helpful Report

Posted 7 months ago

“The Topo shoes I ordered on Wednesday arrived Friday I was pleased with that”

Helpful Report

Posted 7 months ago

“Northern runner are great. Always competitive prices and super fast and reliable delivery. If I can, I always order new trainers from them because I trust I'll get great new shoes for a great price and lovely service. One of my fave online shops! Plus they don't spam you everyday after the order.”

Helpful Report

Posted 7 months ago

“Excellent trainers and service”

Helpful Report

Posted 7 months ago

“Very good, often cheap.”

Helpful Report

Posted 7 months ago

“Competitive prices, great customer service, expert advice and swift delivery. I have used this company for quite a few years and find them an excellent company to deal with.”

Helpful Report

Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 15,059 reviews