NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,182 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast and efficient!”

Helpful Report

Posted 9 months ago

“I bought the Hoka Mach 6 for my sons birthday having found NorthernRunner.com from a google search. Well, so pleased I chose to order through them. Quick and easy ordering process, the trainers arrived a few days later. Will definitely be ordering from NorthernRunner.com in the future.”

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Posted 9 months ago

“Shoes as descrided anbd delivered on time. The only New Balance retailer in the UK which supplies NB running shoes in a 4E fitting !!”

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Posted 9 months ago

“Bought a few times now from the online store and always been really happy with the prompt service and quality of gear. Recently visited the city and walked past the shop. Sadly didn't have time to go in, but it made me want to support these guys even more seeing that they are a well stocked independent business.”

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Posted 9 months ago

“First time using NorthRunner. Faultless in every way. Great websit, Great communcation regarding delivery updates and perfect on time delivery. Found my go to shoe retailer!”

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Posted 9 months ago

“Great Service, Great Product”

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Posted 9 months ago

“Purchase Hokka running shoes. Good price and delivery.”

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Posted 9 months ago

“Excelent product at an attractive price”

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Posted 9 months ago

“My order arrived super fast and my OH love his new shoes! A superb upgrade from his beat up old Nikes that he wears for work, will order here again!”

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Posted 9 months ago

“Excellent service and delivery.”

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Posted 9 months ago

“Great service, great shoes :)”

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Posted 9 months ago

“Good price and quick delivery”

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Posted 9 months ago

“Great service great product, thanks guys 👍”

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Posted 9 months ago

“I brought some Ultraventure 2 Womens Trail Running Shoes ; they are brilliant. The parkrun I take part in is in a wood and is really more a trail run; once recieved (increadibly promptly) I wore them around my flat and then ran with them for the first time on Saturday - no slipping and sliding occured. An additional postive is that they fit my wide feet. I was worried that they would hurt - I shouldnt of; the design is made for toes to have room and mine absolutely did to my times benefit.”

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Posted 9 months ago

“Great price and super fast delivery.”

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Posted 9 months ago

“First time user, lots of good info on the site. Placed order and arrived the next day. Very good price Inc delivery.”

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Posted 9 months ago

“Always knowledgeable and efficient - great customer service”

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Posted 9 months ago

“Tight across the arch of the foot. With a fixed tongue it cant be adjusted, so hopefully the fabric will soften with wear and solve the problem. Other than that, happy with them. Delivery time very good. Price excellent.”

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Posted 9 months ago

“From order to delivery everything went great”

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Posted 9 months ago

“Fantastic service, great selection and prompt shipping.”

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Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 16,182 reviews