NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,074 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Footwear delivered with care.”

Helpful Report

Posted 10 months ago

“Excellent service at a great price, definitely recommend and will return for future purchases.”

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Posted 10 months ago

“Good price for Hoka trainers. Arrived promptly. Didn't fit so had to return. Easy return. Fast refund. Thanks”

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Posted 10 months ago

“Northernrunner werecexcellent. Sent out the dhoes and delivered in 2days. Unfortunately Altra olympus 5/6 shoes aren’t what they were and due to them being too narrow (!?) in the toebox, they no longer fit me. Had to return them, but it was well organised by northernrunner. Thank you. Just awaiting refund. Would shop with them in the future”

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Posted 10 months ago

“I’m delighted with my runners. They are very comfortable and arrived very quickly”

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Posted 10 months ago

“Not used this company before but they had the running shoes I couldn’t find anywhere else, at a good price, backed up by excellent service.”

NorthernRunner.com 5 star review on 7th June 2025

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Posted 10 months ago

“Very nice socks from a good selection, with very quick delivery :-)”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Great service. Love my Brooks trainers. Thank you.”

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Posted 10 months ago

“Package delivered on time and in excellent condition. The Hoka trainers are wonderful, very light, but supportive and I have already received many compliments on the style (Bondi 9). Exactly what I needed. Thank you.”

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Posted 10 months ago

“Saw these online and was amazed at the reduced price. Had tried them previously so I knew how comfortable they were. The delivery was extremely quick and the parcel was delivered to my door on the 3rd floor. They were exactly what I wanted and they make you feel that you're walking on air.”

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Posted 10 months ago

“Orders are always quickly posted and arrive as ordered from Northern runner. One of the few shops to stock an extensive range of trail runners in all sizes.”

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Posted 10 months ago

“Everything as expected from the online details. Speedy delivery. I have already completed a 10k run/race, which went well.”

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Posted 10 months ago

“Ordered a pair of brooks ghost max 2 from Northern runner ,the shoes arrived promptly and were the best deal around This is my second pair and would highly recommend.”

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Posted 10 months ago

“Fast delivery, happy with price and quality.”

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Posted 10 months ago

“Fabulous product at a fabulous price,great swift delivery. Thank you.”

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Posted 10 months ago

“Although the hiking shoes I ordered weren't quite right for me as I decided I needed the support of ankle boots, the return was easy and I was refunded very promptly. Good communication too.”

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Posted 10 months ago

“Good gear at a good price - and a prompt service too - what's not to like?”

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Posted 10 months ago

“Quick delivery, cheapest around for Hoka running shoes and well the North is just the best!!”

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Posted 10 months ago

“Quick delivery, love the trainers super happy !!! would recommend:)”

Helpful Report

Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 15,074 reviews