NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,060 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived quickly, unfortunately the shoes weren't a good fit so I sent them back for a refund which was quick and easy.”

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Posted 9 months ago

“Awesome bargain, prompt delivery - delighted!”

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Posted 9 months ago

“I suffer from plantar fasciitis so far these walking boots feel amazing , great support very light and good arch support, ordering and delivery was spot on will deffo order again.”

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Posted 9 months ago

“Good price and delivered next day, brilliant service.”

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Posted 9 months ago

“Excellent service and variety of products. Would definitely use Northern Runner again. Love my new trainers”

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Posted 9 months ago

“Very pleased my trainers. Arrived quickly and we’re just what I expected, right size and everything. Thank you very much.”

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Posted 9 months ago

“Comfortable and light”

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Posted 9 months ago

“They guys are spot on! Mint.”

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Posted 9 months ago

“Arrived sooner than listed on the website with standard shipping. Correct product in unused condition. I ordered the Topo athletic Ultraventures”

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Posted 9 months ago

“Arrived earlier than expected Shoes are perfect. Exactly as described. Good price. Happy running feet!”

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Posted 9 months ago

“Ordered a pair of running shoes that were on a sale. Very prompt delivery and perfectly intact order.”

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Posted 9 months ago

“I wanted extra wide running shoes to accommodate my arthritic big toe joint. They shoes I liked the look of at a good price so I bought them. Nice shoes, quick efficient service, I would definitely buy off them again.”

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Posted 9 months ago

“Didn't keep my purchase as they were too small and unavailable in a bigger size, but the order and returns process worked very well. Would happily use again in the future”

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Posted 9 months ago

“Always a pleasure to order from Northern runner. Helpful customer service, prompt dispatch and often cheaper than others. I've found their onsite shoe reviews very good too, and have bought with confidence in the past on the strength of their accuracy. TBH I would rather deal with a smaller business like this one, where staff are informed and friendly and don't just try to push Nike on you (like one well known large chain did to me) -”

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Posted 9 months ago

“Lots of great products at good prices and a generous rewards scheme. Always prompt delivery. Loving my Nnormal running shoes - thank you!”

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Posted 9 months ago

“Good prices, fab service. Always my go to run store, and i try to avoid Amazon”

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Posted 9 months ago

“Delivered quickly, smooth transaction thank you”

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Posted 9 months ago

“I bought boots from Northern Runner but unfortunately they didn't fit. The return process was easy peasy and I got my money back really quickly. The only gripe is that I had to pay for the return.”

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Posted 10 months ago

“Just after some emergency Iniji socks (as you do). Had every possible weight and size I could want at a good price, delivered very much on time. Far easier than a certain large online retailer. Cheers all!”

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Posted 10 months ago

“Great products at great prices. Prompt delivery.”

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Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 15,060 reviews