NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,583 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First parcel was dropped outside my door and subsequently went missing but this was Royal Mails fault. Northern Runner were extremely helpful and very quick to sort the issue. I would highly recommend this company. My trainers arrived in time for my scheduled run.”

Helpful Report

Posted 9 months ago

“I bought some Hoka Bondi 9’s from Northern Runner. They were cheaper than other websites & turns out they are also great running shoes. The purchase was straight forward and delivery was really quick via Royal Mail. I’ll definitely use them again.”

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Posted 9 months ago

“Very good price and quick delivery”

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Posted 9 months ago

“Easy to order on line. Quick delivery either tracking.”

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Posted 9 months ago

“Quick delivery and credit for my return. They operate without any trouble. Much appreciated.”

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Posted 9 months ago

“I ordered a pair of Altra trainers as a birthday gift for my partner; they’re his third pair and he loves them. I ordered from Northern Runner because that’s where he normally places his orders from and he finds Northern Runner to be reliable. This was my first order from Northern Runner and they’ve been great. Love the speed of delivery and the updates ahead of the delivery . Thank you Northern Runner.”

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Posted 9 months ago

“Website easy to navigate loads of product info good coms and fast delivery 👌 very competitive prices and top products.”

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Posted 9 months ago

“Very good prices, prompt service. Has some brands (e.g. Topo) that are hard to find in the UK.”

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Posted 9 months ago

“Northern Runner often seem to offer the best price for their trainers, compared to other online shops. The pair I bought are Topo Athletic, which arrived in very short time. I sent one pair back of the two I ordered and I was refunded very promptly. Would definitely recommend to buy from NR. Their range is very big too.”

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Posted 9 months ago

“Excellent quick and reliable service as always”

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Posted 9 months ago

“Ordered Hoka running shoes to replace a previous pair. Shoes were delivered within 3 days, delivery tracking was spot-on and the shoes were exactly as ordered. Overall very happy with NorthernRunner and would recommend them.”

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Posted 9 months ago

“Easy to select and order. Sensible price and delivered on time. Usually shop here.”

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Posted 9 months ago

“best price i found on the Internet fast delivery highly recommended”

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Posted 9 months ago

“My HOKA trainers were delivered super fast and very happy with them”

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Posted 9 months ago

“Great company, fast delivery, always pleased with how smoothly the experience went ,from ordering to receiving my trainers. Thankyou”

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Posted 9 months ago

“I ordered running shoes from Northernrunner on numerous occasions over the years and never been disappointed, great outfit to deal with”

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Posted 9 months ago

“Great service and value. Delivery was quicker than expected. Would definitely recommend.”

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Posted 9 months ago

“This is my first time buying HOKA trainers for trail running. So pleased with them, they are so comfortable from first wear, very cushioned. As always with trainers I ordered a size bigger and they fit perfectly, as snug fit while allowing toe room while running. An all round well made comfortable trainer- Love them, will buy again in the future”

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Posted 9 months ago

“Recently bought women’s extra wide Brooks Ariel and New Balance 860 extra wide. Excellent service, arrived really quickly. No problem with a return when I needed to order a different size. Prompt refund. Really great to find a reliable supplier of 2E widths.”

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Posted 9 months ago

“Great price and prompt service, very good👍🏻”

Helpful Report

Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 15,583 reviews