NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,594 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,594 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NR had the shoes I wanted in the right size which could not be said of some of its competitors. It was also the best price I could find and they arrived earlier than I was expecting. All in all an excellent service. Well done.”

Helpful Report

Posted 9 months ago

“At last some shoes wide enough. Very comfortable”

Helpful Report

Posted 9 months ago

“Order recieved quickly, happy customer!”

Helpful Report

Posted 9 months ago

“Had been looking around, unsuccessfully, for a pair of New Balance wide fitting trail shoes. Not sure how I came across Northern Runner but I am glad I did. They had what I wanted in the size and width required and delivered very quickly. I shall definitely use them again.”

Helpful Report

Posted 9 months ago

“Great price for a brand of shoes which work for me really well. Super service, shoes arrived 4 days before estimated delivery. Will be looking to NorthernRunnee.com again”

Helpful Report

Posted 9 months ago

“Competitive prices,great service and communication, I would recommend shopping with Northern Runner.”

Helpful Report

Posted 9 months ago

“NorthernRunner.com are a great store offering good value, prompt delivery and no delivery charges. I have just tried a new brand of running shoe in a women's size 9.5 which is often hard to find in other stores. I am very happy with the new shoes. I would highly recommend looking at NorthernRunner.com before making any purchases in future!”

Helpful Report

Posted 9 months ago

“This was my first purchase from NorthernRunner, and I'll definitely be shopping with them again. Their website interface is excellent, with a great product range and competitive pricing. The free, fast delivery was impressive, and my order arrived in perfect condition. When I needed to return the item due to sizing issues, which you do have to pay for, which personally I had no issue with, they processed my refund quickly after receiving the return. Outstanding customer experience all around.”

Helpful Report

Posted 9 months ago

“Shoes were spot on and a great price. I'll be back 😊”

Helpful Report

Posted 9 months ago

“Excellent service, prices and delivery. Great advice on the website too.”

Helpful Report

Posted 9 months ago

“Very helpful in the Newcastle branch but didn’t have the shoes that I wanted, I tried on a pair of the same brand in the store as I’d never bought Inov8 before. Ordered when I got home and were delivered on time when they said. Have bought a few pairs of running shoes from Northern Runner due to the helpful staff & great service 😁 10 / 10”

Helpful Report

Posted 9 months ago

“Great service, shoes arrived very promptly”

Helpful Report

Posted 9 months ago

“Ordered some Hoka Clifton 9 running shoes , normally buy from large companies to guarantee authenticity, but due to the good price of the shoes I decided to buy from NorthernRunner . The shoes are 100% genuine as I have others to compare them too . Speedy delivery and excellent service. Will definitely purchase from them again .”

Helpful Report

Posted 9 months ago

“I had a positive experience shopping. The whole process was straightforward from start to finish, with no unnecessary hassle. The staff provided clear and helpful communication, answering my questions quickly. Overall, a smooth and reliable experience.”

Helpful Report

Posted 9 months ago

“Efficient servvice from order to delivery. Happy with product. Will definitely use again/recommend.”

Helpful Report

Posted 9 months ago

“Another hassle-free purchase from NorthernRunner. Great stock, knowledgeable advance and speedy delivery.”

Helpful Report

Posted 9 months ago

“They provid a good service. My order come on time. Unfortunately the shoe not fit me well, i send it back.I get a refund, without no problem. Recemend NordemRunner”

Helpful Report

Posted 9 months ago

“Excellent service”

Helpful Report

Posted 9 months ago

“Order was on time and in good condition”

Helpful Report

Posted 9 months ago

“I ordered a new pair of shoes from Northern Running and everything was perfect from start to finish. The website was easy to use, the delivery was quick, and the shoes arrived exactly as described. Packaging was neat and secure, and the whole process was smooth and hassle-free. Excellent service – I’ll definitely be ordering from them again!”

Helpful Report

Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 15,594 reviews