NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,076 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable and light”

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Posted 9 months ago

“They guys are spot on! Mint.”

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Posted 9 months ago

“Arrived sooner than listed on the website with standard shipping. Correct product in unused condition. I ordered the Topo athletic Ultraventures”

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Posted 9 months ago

“Arrived earlier than expected Shoes are perfect. Exactly as described. Good price. Happy running feet!”

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Posted 9 months ago

“Ordered a pair of running shoes that were on a sale. Very prompt delivery and perfectly intact order.”

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Posted 9 months ago

“I wanted extra wide running shoes to accommodate my arthritic big toe joint. They shoes I liked the look of at a good price so I bought them. Nice shoes, quick efficient service, I would definitely buy off them again.”

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Posted 10 months ago

“Didn't keep my purchase as they were too small and unavailable in a bigger size, but the order and returns process worked very well. Would happily use again in the future”

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Posted 10 months ago

“Always a pleasure to order from Northern runner. Helpful customer service, prompt dispatch and often cheaper than others. I've found their onsite shoe reviews very good too, and have bought with confidence in the past on the strength of their accuracy. TBH I would rather deal with a smaller business like this one, where staff are informed and friendly and don't just try to push Nike on you (like one well known large chain did to me) -”

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Posted 10 months ago

“Lots of great products at good prices and a generous rewards scheme. Always prompt delivery. Loving my Nnormal running shoes - thank you!”

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Posted 10 months ago

“Good prices, fab service. Always my go to run store, and i try to avoid Amazon”

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Posted 10 months ago

“Delivered quickly, smooth transaction thank you”

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Posted 10 months ago

“I bought boots from Northern Runner but unfortunately they didn't fit. The return process was easy peasy and I got my money back really quickly. The only gripe is that I had to pay for the return.”

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Posted 10 months ago

“Just after some emergency Iniji socks (as you do). Had every possible weight and size I could want at a good price, delivered very much on time. Far easier than a certain large online retailer. Cheers all!”

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Posted 10 months ago

“Great products at great prices. Prompt delivery.”

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Posted 10 months ago

“Great purchase, all easy, arrived quickly, perfect condition. Definitely recommend.”

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Posted 10 months ago

“Great site - well laid out and user friendly; excellent customer experience from start to finish. Love the trainers too.”

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Posted 10 months ago

“Ordered Hoka sliders and they were too big, returned them and the guys at Northern Runner got the smaller size delivered to me in a super fast time, great customer service , would recommend”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“Always good… arrives when they say it will. Prices are good too!”

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Posted 10 months ago

“This website never lets me down. Competitive prices, good communication and speedy delivery. My altra trail shoes came in 2 days.. just in time! And I got 3rd place in the Grasmere 10k!!!! My favourite trail shoes yet.”

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Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 15,076 reviews