NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,229 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivery was quick Item exactly as ordered and what I wanted.”

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Posted 1 year ago

“Very pleased with my new Brooks trainers, prompt delivery and service”

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Posted 1 year ago

“Very happy that they stocked extra wide fit trainers. Very happy with my purchase.. The buying and delivery all went smoothly.”

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Posted 1 year ago

“Order was delivered very quickly. Very happy with the service. Would recommend and will be using them again.”

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Posted 1 year ago

“Ordered and delivered within 3 days. No fuss and product very good.”

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Posted 1 year ago

“Great shop in Newcastle with helpful friendly staff. Ordered online on this occasion though as knew what I wanted. Delivery was quick and I was kept updated as to when it was coming. Would recommend northern runner to anyone looking for new kit”

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Posted 1 year ago

“Good site, fast delivery and a great price.”

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Posted 1 year ago

“Excellent prices and very speedy delivery!”

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Posted 1 year ago

“Excellent service. The shoes were too big but I was able to send them back for a refund with no issue. Would highly recommend!”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Excellent service. Nice quality runners.”

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Posted 1 year ago

“Shoes came promptly and were exactly what I needed. Fitting perfectly thanks for great service Northernrunner.com!”

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Posted 1 year ago

“One of the only places where you get a choice of wide and extra wide trainers at a resonable cost. Excellent service. Shoes arrived before the expected date.”

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Posted 1 year ago

“Thank you”

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Posted 1 year ago

“I have placed many orders with NR and their prices and availability are always good. My recent order for a pair of Brooks trail shoes was no different. A fair price and free delivery arrived in less than 48 hours. Many thanks.”

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Posted 1 year ago

“Prompt delivery and item as described. Would use again.”

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Posted 1 year ago

“Great prices, quick delivery and really helpful staff! I’ve bought my last two pairs of hoka from northern runner. There was an issue with my most recent order but the team got in touch quickly to let me know and it was sorted in no time, my trainers arrived when I originally expected them. I would highly recommend this company!”

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Posted 1 year ago

“I needed trail shoes for an upcoming race and spent way too long reading reviews without making a decision. With race day just a week away, I finally opted for the next version of my previous shoes—the Topo Pursuit 2. Northern Runner was one of the few UK retailers that carried them and shipped my order quickly (for a reasonable extra charge). The shoes arrived in time for an easy break-in run. Great service! Wish they would open a shop a bit further north !”

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Posted 1 year ago

“My Speedgoat 6 GTX's arrived in good time (a rarity in Orkney I can tell you) and were just what I was after. Great, speedy service.”

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Posted 1 year ago

“Shoes came exactly as described and quicker than I thought they would.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,229 reviews