NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,110 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Altra foot shaped trail running shoes are brilliant for wide feet. I hope they are always stocked by Northern Runner as they have been a real find!”

Helpful Report

Posted 1 year ago

“Excellent service! Great products”

Helpful Report

Posted 1 year ago

“Efficient service Shoes really comfortable”

Helpful Report

Posted 1 year ago

“Great place to get our trail shoes. Delivered as expected and on time. Have bought several times from NothernRunner and never had a problem.”

Helpful Report

Posted 1 year ago

“Fast efficient delivery.Returned one item and refund very quick.Most impressed.”

Helpful Report

Posted 1 year ago

“Great service, quick delivery, good prices. Very happy.”

Helpful Report

Posted 1 year ago

“Price was cheaper than anywhere else and arrived before I expected - great company to buy from in the North East!”

Helpful Report

Posted 1 year ago

“I visited this super friendly and helpful shop in Newcastle and subsequently ordered online from them. Great service around. Love my trainers. Long live the independent traders!!!”

Helpful Report

Posted 1 year ago

“Great product at a very good price. Arrived quickly and well packaged. Even though I purchased at 11:55am, they still arrived the next day. Thanks”

Helpful Report

Posted 1 year ago

“Item price was the lowest I could find online and delivery was very fast.”

Helpful Report

Posted 1 year ago

“Excellent product, good value”

Helpful Report

Posted 1 year ago

“Arrived promptly and safely.”

Helpful Report

Posted 1 year ago

“Best price I found online. Easy to use website. Straightforward delivery. Would use again”

Helpful Report

Posted 1 year ago

“Great product (toe-socks) price and service. Highly recommended.”

Helpful Report

Posted 1 year ago

“Great shop, amazing selection of gear, fantastic prices & quick delivery, what more can you ask for :D”

Helpful Report

Posted 1 year ago

“Shoes and gels arrived very quickly and in perfect condition. Great to find a store that sells a wide range of Topo shoes.”

Helpful Report

Posted 1 year ago

“A good trustworthy UK company. They answered my email enquiry quickly (same day) and by a human (not AI or a bot). When I placed an order, the shoes arrived the very next day by tracked Royal Mail. It was very quick. As for the shoes, they do fit, but the tongue hurts the top of the foot a bit. However, I am persevering with them, wearing them a bit looser and pulling the tongue to one side to stop it being annoying. So, I’m not going to send them back. They’ll probably soften up given a bit of time. I would definitely order from this company again.”

Helpful Report

Posted 1 year ago

“Very pleased with all my purchases from northern runner. Have used them for years”

Helpful Report

Posted 1 year ago

“excellent trainer, fast delivery, good service”

Helpful Report

Posted 1 year ago

“Quick delivery and effective communication”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,110 reviews