NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,604 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought my latest pair of Altra Lone Peaks (9+) from Northern Runner, because the website is clear and simple, they have a good range of stock, and their prices with delivery are good. The right shoes arrived on time as promised - no drama, just good service. I've used them before and will use them again - highly recommended.”

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Posted 1 year ago

“I ordered my shoes on the Saturday and they had arrived by Wednesday. The shoes were lovely but unfortunately too narrow for my feet. I have returned them this week and am awaiting a refund.”

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Posted 1 year ago

“Order arrived quickly, unfortunately the shoes weren't a good fit so I sent them back for a refund which was quick and easy.”

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Posted 1 year ago

“Awesome bargain, prompt delivery - delighted!”

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Posted 1 year ago

“I suffer from plantar fasciitis so far these walking boots feel amazing , great support very light and good arch support, ordering and delivery was spot on will deffo order again.”

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Posted 1 year ago

“Good price and delivered next day, brilliant service.”

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Posted 1 year ago

“Excellent service and variety of products. Would definitely use Northern Runner again. Love my new trainers”

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Posted 1 year ago

“Very pleased my trainers. Arrived quickly and we’re just what I expected, right size and everything. Thank you very much.”

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Posted 1 year ago

“Comfortable and light”

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Posted 1 year ago

“They guys are spot on! Mint.”

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Posted 1 year ago

“Arrived sooner than listed on the website with standard shipping. Correct product in unused condition. I ordered the Topo athletic Ultraventures”

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Posted 1 year ago

“Arrived earlier than expected Shoes are perfect. Exactly as described. Good price. Happy running feet!”

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Posted 1 year ago

“Ordered a pair of running shoes that were on a sale. Very prompt delivery and perfectly intact order.”

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Posted 1 year ago

“I wanted extra wide running shoes to accommodate my arthritic big toe joint. They shoes I liked the look of at a good price so I bought them. Nice shoes, quick efficient service, I would definitely buy off them again.”

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Posted 1 year ago

“Didn't keep my purchase as they were too small and unavailable in a bigger size, but the order and returns process worked very well. Would happily use again in the future”

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Posted 1 year ago

“Always a pleasure to order from Northern runner. Helpful customer service, prompt dispatch and often cheaper than others. I've found their onsite shoe reviews very good too, and have bought with confidence in the past on the strength of their accuracy. TBH I would rather deal with a smaller business like this one, where staff are informed and friendly and don't just try to push Nike on you (like one well known large chain did to me) -”

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Posted 1 year ago

“Lots of great products at good prices and a generous rewards scheme. Always prompt delivery. Loving my Nnormal running shoes - thank you!”

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Posted 1 year ago

“Good prices, fab service. Always my go to run store, and i try to avoid Amazon”

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Posted 1 year ago

“Delivered quickly, smooth transaction thank you”

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Posted 1 year ago

“I bought boots from Northern Runner but unfortunately they didn't fit. The return process was easy peasy and I got my money back really quickly. The only gripe is that I had to pay for the return.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,604 reviews