NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,122 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service, sorted a slight problem very quickly. Will certainly be using this company again.”

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Posted 6 months ago

“Goods were as described and great quality, and much quicker delivery than I expected. I also bought some sale items which were great value. I will definitely use Northern Runner again, feels great to use an independent shop.”

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Posted 6 months ago

“Excellent pricing, swift delivery”

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Posted 6 months ago

“Great items, brilliant trainers that fit so well. The website, payment options were great. The dispatch/delivery was less than 48hrs.....couldn't fault it. Have already recommended this shop to colleagues and friends. Will be purchasing again!”

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Posted 6 months ago

“Very good, from placing order to delivery.”

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Posted 6 months ago

“Fast shipping and great service”

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Posted 6 months ago

“Thank you, NorthernRunner. You delivered my new trail shoes very quickly and in perfect condition. I am very impressed. A great price and excellent service.”

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Posted 6 months ago

“Absolutely love my new running jacket... is a good fit, has ease of movement and kept me dry.”

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Posted 6 months ago

“Fast despatch. Good range of products and prices.”

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Posted 6 months ago

“Northern Runner had a great offer on the OMM jacket I wanted (much better than other retailers). I placed the order and was pleased to receive it much sooner than either anticipated or forecast. Very efficient service. Its good to be able to support the smaller, independent sport shops - which seem to be in decline unsurprisingly. Keep up the great work Northern Runner!”

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Posted 6 months ago

“Always have good stock and good service. I return to Northern Runner again and again.”

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Posted 6 months ago

“Speed delivery. More affordable than other online shop”

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Posted 6 months ago

“Great product and service”

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Posted 6 months ago

“Excellent service as always.”

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Posted 6 months ago

“Very prompt service and excellent running shoes”

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Posted 6 months ago

“Great online company. Ordered a pair of Altra Torin 8 at a discounted price. Super fast delivery arrived next day. Would definitely recommend NorhernRunner as they make buying a new pair of trainers very affordable ✅”

NorthernRunner.com 5 star review on 24th February 2026

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Posted 6 months ago

“As expected - quick service”

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Posted 6 months ago

“The trainers were brilliant, as described, they came very quickly, Northern runner kept me informed throughout the whole process. I have ordered several items from Northern runner and have never been disappointed, I would definitely recommend them.”

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Posted 6 months ago

“Excellent. Fast service from the client, was a problem with delivery due to terrible weather experienced in Scotland, the refunded me my postage paid , no questions asked. Will only use them again when i order again, due to the professionalism.”

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Posted 6 months ago

“I ordered a pair of Inov 8 trail shoes. They arrived super fast, faster than promised. They were too small so I returned them and was quickly refunded. I reordered a larger size that also arrived fast (2 days) and they fit perfectly. Thank you NorthernRunner. Excellent service. I'm exited to try out my new Zero drop wide toe box trainers. They are certainly super comfy.”

Helpful Report

Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 16,122 reviews