NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,413 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot praise Northern Runner highly enough. Started using them 3 years ago and now look to them first when it comes to buying shoes or kit. They have a wide range of equipment all competitively priced. A unique selling point is there excellent loyalty points scheme which I cashed in recently and saved myself another £20 on an already great deal. Orders are always delivered on or ahead of schedule. On the one occasion I encountered a product issue it was sorted immediately with zero fuss. Couldn't recommend Northern Runner highly enough. Best of luck in future.”

Helpful Report

Posted 6 months ago

“Super quick delivery and great product too.”

Helpful Report

Posted 6 months ago

“Speedy, efficient ordering and delivery Good prices”

Helpful Report

Posted 6 months ago

“As always, great service from Northern Runner.”

Helpful Report

Posted 6 months ago

“Ordered a Ronhill windproof jacket recently from NorthernRunner. V competitive price & delivered promptly. Great service all round. Jacket is v light & less sweaty than my previous windproof, so far so good.”

Helpful Report

Posted 6 months ago

“I have used Northern Runner for a number of purchases. The service has always been very professional and the quality of the products excellent. Excellent company!!”

Helpful Report

Posted 6 months ago

“Easy to order and delivered on time.”

Helpful Report

Posted 6 months ago

“Easy to to use website, got just what I wanted at a great price and came very quickly. Will use again in the future.”

Helpful Report

Posted 6 months ago

“Got my Brooks Glycerin at a good price, in stock, so in size and fast delivery!”

Helpful Report

Posted 6 months ago

“Just smashes 32 miles in the Injinji Toe Socks thar arrived exactly when they were due - I was cutting it fine so i was very nervous of this!”

Helpful Report

Posted 6 months ago

“Really happy with comfort and look of shoes. I was recommended these shoes from a Physio specialist as told they would help with a condition I have to do with my tendon, due to overuse.I felt an instant change in comfort to my foot and it not hurting after I have been in it for a long time. These trainers will help me to become as active as I was before the injury. The parcel arrived very quickly and I will be ordering another pair soon.”

Helpful Report

Posted 6 months ago

“Item arrived as per time scale which is appreciated, well packaged and cant wait to try on and go running.”

Helpful Report

Posted 6 months ago

“Use Northern Runner to buy my trainers. Great service.”

Helpful Report

Posted 6 months ago

“Great service, speedy delivery”

Helpful Report

Posted 6 months ago

“Amazing service and very quick and reliable returns service, thank you very much!”

Helpful Report

Posted 6 months ago

“I ordered some trainers, for a 10k in August, which arrived promptly. They are exactly as described, and I look forward to wearing them soon. I have been visiting family and so I haven't worn them for a run yet. When I tried them on they were very comfortable so I'm confident they will prove an excellent buy.”

Helpful Report

Posted 6 months ago

“Products received quickly”

Helpful Report

Posted 6 months ago

“I always find Northern Runner very efficient for my online orders. They have a good range of trainers and delivery is prompt. Where I've had queries they've always been dealt with appropriately.”

Helpful Report

Posted 6 months ago

“Excellent service, slightly let down by the courier not delivering to the house, so had to collect from parcel point. Would suggest using Royal mail, as they seem to at least deliver more effectiently,”

Helpful Report

Posted 6 months ago

“Always buy my shoes from Northern Runner, have done for about five years now. I'm down south and not sure how I came across their online store. However, the deals are always great (I have wide feet), and the delivery very efficient, but what I really like is the amount of filters you can use in the search terms to really get the list of shoes that are going to work for you.”

Helpful Report

Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 16,413 reviews