NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,051 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 6 months ago

“Found the online ordering really straightforward, and the shoes arrived a couple of days later. Happy with the service, happy with my new shoes !”

Helpful Report

Posted 6 months ago

“Fast dispatch, excellent service. Trainers exactly as expected”

Helpful Report

Posted 6 months ago

“very prompt delivery. thank you very much!”

Helpful Report

Posted 6 months ago

“Great service as usual.”

Helpful Report

Posted 6 months ago

“Continuing excellent service and products.”

Helpful Report

Posted 6 months ago

“Great service as usual, fast delivery.”

Helpful Report

Posted 6 months ago

“Very good. I ordered a size that turned out to be too small so I exchanged with no problems at all. Very good service.”

Helpful Report

Posted 6 months ago

“Timely delivery and well packaged”

Helpful Report

Posted 6 months ago

“Quick delivery, great pair of shoes worn for my first 10K. Super comfortable.”

Helpful Report

Posted 6 months ago

“Was very pleased to find a particular pair of running shoes in a specific size 11.5 very fast delivery great service”

Helpful Report

Posted 6 months ago

“I have used Northern Runner a number of times over the last couple of years for my Brooks Adrenalin trainers. The price is always very competitive and delivery is excellent. I have never had any reason to complain . Highly recommended.”

Helpful Report

Posted 6 months ago

“Good service and delivery.”

Helpful Report

Posted 6 months ago

“They arrived a couple of day after ordering them very pleased with the fit and they have been tested in very heavy rain and the performed well very pleased with my purchase”

Helpful Report

Posted 6 months ago

“Great service, quick delivery. Keen prices. Very satisfied”

Helpful Report

Posted 6 months ago

“Great prices and very fast service. I didn't have need of advice - I wear Brooks, my feet are quite wide so I know exactly what trainers I want and buy them in multiples so that's about it really - but they seem to know what they are doing, too. Highly recommended, would definitely buy here again.”

Helpful Report

Posted 6 months ago

“Excellent prompt delivery, thank you”

Helpful Report

Posted 6 months ago

“Arrived when they said, was the right thing, emails told me when it was out for delivery.”

Helpful Report

Posted 6 months ago

“Once again an excellent retailer and the delivery was as always very prompt. Used Northern Runner for years as a go to reliable online running retailer. The points system is an added bonus.”

Helpful Report

Posted 6 months ago

“Good service, no problems at all. Order delivered as promised”

Helpful Report

Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 15,051 reviews