NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,115 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,115 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived well wrapped and on time.”

Helpful Report

Posted 6 months ago

“Quick easy ordering and delivery. Shoes bought fantastic. My go-to training shoe retailer. 👌”

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Posted 6 months ago

“First time I have used NorthernRunner - flawless, fast service, great advice on the website, and shoes are amazing at a good price!”

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Posted 6 months ago

“Excellent service and very pleased with my new Brook GTS trainers”

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Posted 6 months ago

“One word : Sublime”

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Posted 6 months ago

“Excellent fast service. Also the returns system is outstanding and gives one great confidence when ordering.”

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Posted 6 months ago

“First time customer but I’ll be back! Really impressed by delivery and turnaround time.”

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Posted 6 months ago

“I ordered a OMM core hoodie that basicaly is amazing my order arrived ahead of time and NorthernRunner have been very profesional and communication has been very good well done to the team I would buy from you again”

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Posted 6 months ago

“Easy website to find exactly what I wanted at a competitive price ( I’ve been in shop previously)”

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Posted 6 months ago

“Simple and straight forward. Trainers arrived quickly and in perfect order. Will definately use Northern Runner again”

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Posted 6 months ago

“Ordered. Good value. Delivered on time. Look great. Will test out soon. Thanks”

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Posted 6 months ago

“Speedy service Very efficient Good price What more can you want !”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Fantastic customer service, sorted a slight problem very quickly. Will certainly be using this company again.”

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Posted 6 months ago

“Goods were as described and great quality, and much quicker delivery than I expected. I also bought some sale items which were great value. I will definitely use Northern Runner again, feels great to use an independent shop.”

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Posted 6 months ago

“Excellent pricing, swift delivery”

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Posted 6 months ago

“Great items, brilliant trainers that fit so well. The website, payment options were great. The dispatch/delivery was less than 48hrs.....couldn't fault it. Have already recommended this shop to colleagues and friends. Will be purchasing again!”

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Posted 6 months ago

“Very good, from placing order to delivery.”

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Posted 6 months ago

“Fast shipping and great service”

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Posted 6 months ago

“Thank you, NorthernRunner. You delivered my new trail shoes very quickly and in perfect condition. I am very impressed. A great price and excellent service.”

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Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 16,115 reviews