NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,413 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Except service as always”

Helpful Report

Posted 6 months ago

“I spent an hour in store on Newcastle with Michelle . She was amazingly helpful . So I ordered online as the size I wanted was not in store but all delivered and so happy . Will definitely be ordering more trainers when appropriate in future .”

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Posted 6 months ago

“Fast delivery and good communication.”

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Posted 6 months ago

“Northern Runner are experts in what they do. They have given me some excellent, timely advice on footwear. Am already a returning customer. 😊. Extensive stock of different brands. Orders are dispatched immediately & arrive quickly in top condition. Highly recommend Northern Runner.”

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Posted 6 months ago

“Quality items arrived quickly, as ordered. Injini socks were very comfy. Unfortunately I had ordered shorts so short they barely covered my modesty ( my mistake!) and returned them, which was a quick , no fuss process.”

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Posted 6 months ago

“Like everything about them”

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Posted 6 months ago

“Very quick service, well done northern runner”

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Posted 6 months ago

“Excellent service, very prompt delivery.”

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Posted 6 months ago

“Good price good fast delivery”

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Posted 6 months ago

“Had a great interaction with Northern Runner. The true measure of good service is when something goes wrong. I had a problem at checkout resulting in multiple orders placed. I contacted Northern Runner for help, they resolved this quickly and efficiently refunding the additional amount. Thank you”

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Posted 6 months ago

“Competitive prices, easy ordering and quick dispatch. Will definitely use again”

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Posted 6 months ago

“Walking socks purchased. Easy and smooth transaction, prompt delivery, comfortable product.”

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Posted 6 months ago

“Good quick service website and delivery. Northern Runner also have items available that other outlets do not have at all or size. Very pleased.”

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Posted 6 months ago

“Fast delivery, great price. Thank you”

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Posted 6 months ago

“Excellent service. Trainers exactly as expected.”

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Posted 6 months ago

“I found this company to be one of the best online retailers I have used. My order arrived very quickly. Unfortunately I had chosen the incorrect size. The return was easy and the swap took a couple of days. I was very well informed by email at every stage of the process. There was no time wasted, just efficient, polite fast service. l most certainly will use them again.”

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Posted 6 months ago

“Top class product at discounted price. Fast free delivery. What more could you want? .”

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Posted 6 months ago

“Exceptional service, quick delivery. And quick refund when I sent some trainers back. Wouldn’t hesitate to use this company again.”

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Posted 6 months ago

“Great quick service, no hassles when I had to return a product (trying out a new model trainer). Informative reviews. Highly recommended.”

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Posted 6 months ago

“Got some great running shoes at a great price. Packaged well and received on time.”

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Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 16,413 reviews