NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,048 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These shoes look good. They are not as comfy as I would like and pinch my feet but I have very wide feet. They are great on grass or soft ground and are also ok on pavement. So far they have kept my feet dry even through wet grass or heavy rain despite the upper fabric looking very wet. I hope this lasts. What has knocked off two stars is that they are extremely slippery on smooth wet surfaces.”

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Posted 6 months ago

“Trainers arrived quickly, well packaged and with good communication from the company.”

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Posted 6 months ago

“A reliable online shop with competitive prices. Recommended:-)”

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Posted 6 months ago

“Great service from a small and friendly shop. A hidden runners gem in Newcastle.”

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Posted 6 months ago

“Ordered new trainers and arrived very quickly and fit perfectly. Very happy with the ordering and delivery. Will definitely use again.”

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Posted 6 months ago

“Visited the store to buy a voucher and thoroughly impressed by staff dealing with other customers being fitted for shoes. Knowledge and effort just fantastic. Tin lid on the right place for a a gift for a runner. Also great stock.”

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Posted 6 months ago

“Brilliant company to deal with. Shame the shoes were just too big for me, but the customer service was fantastic, they were initially delivered in record time and upon sending back they were refunded within 48 hours. Just wish every company was this easy to deal with. Thankyou”

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Posted 6 months ago

“Brought some Icebug Trail Trainers not for running but field hockey as I find running trainers are lighter with better cushioning as these are perfect. The trainers were well packaged, delivered quickly and at a good price.”

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Posted 6 months ago

“I HAVE USED NORTHERN RUNNER FOR A NUMBER OF YEARS NOW AND HAVE ALWAYS HAD EXCELLENT SERVICE WHTHER IN THE SHOP OR ON-LINE. MY RECENT SHOE ORDER ARRIVED BEFORE I EXPECTED IT TO WHICH WAS A WELCOME BONUS.”

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Posted 6 months ago

“Excellent service. Prompt delivery and kept me informed at all stages of the purchase of a pair of trail shoes. The website is very easy to use.”

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Posted 6 months ago

“Very speedy delivery, unfortunately I should have ordered half a size up as I needed to return, but very good service.”

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Posted 6 months ago

“Simple easy to use website, good prices, prompt delivery.”

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Posted 6 months ago

“Very comfy”

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Posted 6 months ago

“I struggle to find running shoes in 4E width so really appreciate Northern runner stocking shoes for us wider footed folk. The shoes were shipped straight away with no issues at all. Thanks!”

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Posted 6 months ago

“Thanks NorthernRunner, great stock range and very speedy delivery! 5 stars.”

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Posted 6 months ago

“A first time buyer from Northern Runner, I ordered an OMM Classic 25 and I'm really happy with their service. They were competitive on price and my bag arrived quickly, so great all around.”

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Posted 6 months ago

“Ordered my Altra Lone Peak trail shoes from Northern Runner. They were a good price and arrived promptly. Would recommend Northern Runner.”

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Posted 6 months ago

“New shoes arrived super quickly, perfect fit, no issues. Great service”

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Posted 6 months ago

“As the best provider of running shoes for wider feet I cannot fault in both selection and delivery timescale….my goto supplier every time”

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Posted 6 months ago

“Great service and prompt delivery.”

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Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 15,048 reviews