NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,618 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. The running shoes arrived on time and in good condition”

Helpful Report

Posted 2 years ago

“Having read positive reviews of the Brooks GTS23 running shoes I found some at Northern Runner at a good price and in stock in a range of sizes. Ordering was easy and I received them quickly. The shoes are really good and comfortable. A positive online shopping experience. Thank you.”

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Posted 2 years ago

“Quick delivery, good price, would order from NorthernRunner.com again”

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Posted 2 years ago

“Great price, quick delivery on a fantastic pair of shoes Hoka Speedgoat 5 2e wide”

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Posted 2 years ago

“Great customer service and I love my new Hoka runners! Thank you.”

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Posted 2 years ago

“Love the socks am hoping they’ll work wonders for my feet. Excellent service from Northern Runner. I can’t visit in person so happy they can post items out. Thank you Northern Runner.”

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Posted 2 years ago

“Arrived earlier than stated - always a good thing! Cheaper than other sites and no issues at all with delivery. Would definitely use them again.”

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Posted 2 years ago

“Excellent, speedy service and a great £££ saving. I recommened your company to a running friend and she was equally delighted. Thank you.”

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Posted 2 years ago

“Second time I’ve ordered from Northern Runner and the service was exceptional on both occasions. Great range on offer with very good prices. To top it off my trainers were dispatched and received incredibly quickly :) I would definitely recommend Northern Runner and wouldn’t hesitate in ordering from them again in the future. Thank you.”

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Posted 2 years ago

“As described, prompt delivery.”

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Posted 2 years ago

“Good product and prompt delivery. Would use this store again.”

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Posted 2 years ago

“Very efficient customer service Excellent tracking of the order”

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Posted 2 years ago

“Always had great service, and love that they cater to wide feet!”

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Posted 2 years ago

“I ordered a pair of trainers. They were replacements for a pair of Ghost trainers. They arrived very quickly but sadly I had not said I needed the wide filling ones. I boxed them up and posted them and let NorthernRunners know they were on there way. They emailed me and said when they arrived back at the shop they would send the replacements. Three days later the replacements arrived. I was delighted with the trainers and the amazing speed and quality of service. I would recommend NorthernRunners to anyone”

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Posted 2 years ago

“Sent my trainers back for a refund,still not appeared on my credit card week later”

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Posted 2 years ago

“Very good no issues quick delivery all went smooth would highly recommend”

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Posted 2 years ago

“I bought some sliders for my son for his birthday. Great service, arrived promptly. Would recommed!”

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Posted 2 years ago

“Very efficient service. Love my bright pink laces.”

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Posted 2 years ago

“Good communication. Trainers arrived promptly. Highly recommend.,”

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Posted 2 years ago

“Very happy. The shoes arrived very promptly and are just what I wanted. Thank you.”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,618 reviews