NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,618 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb company to deal with, however, I'm returning my last purchase due to having them at home for a week and testing them out. the insole height is slightly too high and does not give me much support around my ankle.”

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Posted 2 years ago

“Great service - excellent choice of product. They had exactly the shoes I wanted at a good price and delivered them quickly.”

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Posted 2 years ago

“Speedy delivery. Very happy.”

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Posted 2 years ago

“Ordered some shoes that were on clearance. Delivery was very quick. Unfortunately the shoe was too small and the next size up was unavailable so had to return and move on. Return/refund process also quick and easy. Would order from them again.”

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Posted 2 years ago

“Excellent service thank you”

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Posted 2 years ago

“Immaculate Hoka trainers, promptly delivered and at a better price than buying direct from the brand. Exactly what a retailer should be doing! Bravo”

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Posted 2 years ago

“Trainers are very comfortable; I don’t run any more & will use these for long distance walks. I haven’t tested them out on a long walk yet, but think they will be good”

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Posted 2 years ago

“I love northern runner, bought lots of shoes over the years here. Always a great price and excellent service”

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Posted 2 years ago

“Trainers came early and were as described before purchase. Excellent service would definitely recommend”

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Posted 2 years ago

“Excellent service. I returned my trainers because they were too small and promptly got my replacement in the larger size. Clear communication throughout the process. Thank you.”

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Posted 2 years ago

“Love these guys, well priced, delivered free and very speedy. What's not to love.”

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Posted 2 years ago

“Item arrived quick and nicely packaged”

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Posted 2 years ago

“Ordering, updates and delivery was absolutely spot on. Would not hesitate to order from Northern Runner again.”

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Posted 2 years ago

“Excellent prices and super quick delivery. Recommended!”

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Posted 2 years ago

“I can highly recommend this seller. My order was sent out very quickly and all as described. Thank you Northern Runner!”

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Posted 2 years ago

“My goods . Arrived a lot earlier, than the expected delivery date. Great customer service, also. Very satisfied, all round. Will definitely purchase from this company again”

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Posted 2 years ago

“Good site, supplying quality shoes at cheaper than other sites. Saved some money buying through Northern Runner. Purchased Hoka Challenger 7 ATR.”

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Posted 2 years ago

“Good prices quick delivery”

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Posted 2 years ago

“My previous inov8's were always a bit tight and now they've started falling apart I wanted to try a slightly larger size and find a pair with wider toe space. Reading reviews on the website showed the Ultra to be just what I needed. After prostate surgery 5 years ago I was hesitant about splashing out on a brand new pair as I've struggled to get back running as regularly as I used to, but the shoes arrived quickly and looked like heaven. I went for a short test run and found myself re-motivated to get out on the fells again. Many thanks.”

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Posted 2 years ago

“Great price and quick delivery thank you”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,618 reviews