NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,618 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service in store but didn’t have my size so needs to order online, very quick delivery however the shoes were not a good fit for me so needed to return for a refund but excellent service through out”

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Posted 2 years ago

“Great selection of footwear, placed an order and received fast efficient service 👌”

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Posted 2 years ago

“Great price. Fast delivery. Easy return reorder process. Couldnt be happier.”

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Posted 2 years ago

“Very quick delivery. Cheaper than the main running shops.”

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Posted 2 years ago

“Excellent customer service! Shoes didn't quite fit as I'd hoped, but the returns process was straightforward and very quick.”

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Posted 2 years ago

“Placing my order was quick and easy; updates from Northern Runner were timely and accurate; items were exactly as described, and at a very attractive and reasonable price.”

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Posted 2 years ago

“Quick delivery and everything arrived as promised. Very pleased and would definitely use again.”

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Posted 2 years ago

“Arrived on time and the shoes fitted well.”

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Posted 2 years ago

“I ordered a pair of runners in the sale and got them delivered within days . Process was quick and I am well pleased with the shoes and delivery 😁”

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Posted 2 years ago

“Great running shoes - very comfortable.”

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Posted 2 years ago

“Prompt and good value”

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Posted 2 years ago

“Ultra quick delivery and processing of order. Impressive”

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Posted 2 years ago

“Good and clear site with fast shipping options”

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Posted 2 years ago

“I was looking for a particular running shoes and found these at half the price other retailers are selling them at. They arrived within a couple of days are are fabulous......the price is an absolute bonus. Would highly recommend them.”

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Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

“Product well packaged and prompt delivery. It's great that they stock wide fit and the price was very competitive. I recommend this company”

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Posted 2 years ago

“I’m pleased with my HOKA trainers. They were a good price and free delivery.”

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Posted 2 years ago

“Good price trainers, despatched quickly, arrived as described. I like their store in Newcastle, too.”

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Posted 2 years ago

“Efficient delivery and competitive pricing.”

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Posted 2 years ago

“Goods swiftly despatched. The running jacket was much to my wife’s liking and just what she had been looking for for months.”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,618 reviews